Norman Johnston | Page 75

It was a very pleasant experience. This was our second car to buy from this dealership and would recommend it highly. Great job at explaining all features of the car and the buying experience. car to buy from this dealership and would recommend it highly. Great job at explaining all features of the car and the buying experience. More

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I would recommend this dealership to anyone looking to purchase/lease a new or pre-owned vehicle. It was a great leasing experience, from the minute we walked through the door to the time we left with the purchase/lease a new or pre-owned vehicle. It was a great leasing experience, from the minute we walked through the door to the time we left with the new car. Norman Johnston was our Certified Sales Consultant. He is an 11! He is extremely knowledgeable and honest. He made us feel very comfortable and let us make our own decision without trying to push us into it, which I really appreciated. We were interested in the RDX. We test drove the RDX and the MDX. We ended up leasing the 2014 RDX and I LOVE IT! During the process we also worked with the Sales Managers Joe Eisenberg and Scott Foster, the General Manager Ross Levy and the Business Manager Matthew Nolen who were all exceptional and made the process smooth and enjoyable. :) Jenny More

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Great friendly staff and excellent customer service.I was very happy how everything was handled purchasing my new car.And the price was great!Would highly recommend them to everybody ! very happy how everything was handled purchasing my new car.And the price was great!Would highly recommend them to everybody ! More

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All around great experience. Worked with me in so many different ways. Great customer customer service all around. Went above and beyond. He made this experience as good as it gets. & I ended up with a gr different ways. Great customer customer service all around. Went above and beyond. He made this experience as good as it gets. & I ended up with a great Acura for a great pice! Winwinwin:) More

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I had a very positive experience with Norm and Ross and was very pleased with the friendliness and overall experience. They were very easy to work with and I would recommend them to anyone looking for an A was very pleased with the friendliness and overall experience. They were very easy to work with and I would recommend them to anyone looking for an Acura. More

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My wife and I were warmly greeted (in the parking lot!) by a Sales Consultant (Norm Johnston). I asked Norm to check the dealership's records, so that I could speak with the individual with whom I had met by a Sales Consultant (Norm Johnston). I asked Norm to check the dealership's records, so that I could speak with the individual with whom I had met approximately eight months earlier. Just at that moment, that individual exited the showroom. He turned out to be the General Manager (Ross Levy). To my amazement, Ross remembered having met me . . . he even remembered the name of the street where I lived! My wife and I spent a considerable amount of time with Ross discussing our trade and purchase/lease options. We selected a new vehicle and negotiated a very fair price. The following day (Sunday), we dropped off our trade in (a 2007 Acura RDX) and picked up our new vehicle (a 2013 RDX). Norm delivered our new car to us and spent as much time as we wanted going over its features and technology. Throughout this process, and in the days following the sale, both Ross and Norm provided OUTSTANDING CUSTOMER SERVICE . . . perhaps the best that I ever experienced! Based upon my previous service experience (with my '07 RDX) and current sales experience, I would recommend Naples Acura enthusiastically, and without reservation. More

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Let me first say in all my years of buying new vehicles; The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed th The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed the financing paperwork (apologize for not remembering his name; he was great)! The buying experience from beginning to end far exceeded all the other dealerships I have ever dealt with. The professionalism and attention to detail were outstanding. I never felt more comfortable with a purchase. Naples Acura truly operates in a “TEAM” environment. I will certainly be passing on my experience to others and look forward to my scheduled service appointment next month. Thank you More

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Very friendly and helpful group of people. Low key but informative. Dealership is not so big that you feel lost in it. Pleasure to deal with. informative. Dealership is not so big that you feel lost in it. Pleasure to deal with. More

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I found a vehicle on AutoTrader that I was interested in and called the phone number listed. I got right through to the salesperson and he was able to answer all of my questions. I later came in for a test and called the phone number listed. I got right through to the salesperson and he was able to answer all of my questions. I later came in for a test drive, and although I liked the car, I wanted to shop around to other dealers as well. There was no pressure from the dealer to stay or come back, and they were very friendly. I ended up buying the car and it has been great so far! I would definitely reccommend Naples Acura to a friend looking to buy a vehicle. More

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Wonderful experienced in buying my first Acura rdx. Professional staff with attention to details and offered easy, fast financing. Great rates! Fully explained our new car technology system. Professional staff with attention to details and offered easy, fast financing. Great rates! Fully explained our new car technology system. More

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