Norman Johnston | Page 71

Norm is a true gentleman and a delight to work with. He's sold me my last 3 cars but was on vacation so I dealt with Marvin & Ross. Both went overboard to make sure I was happy with my purchase. Marvin He's sold me my last 3 cars but was on vacation so I dealt with Marvin & Ross. Both went overboard to make sure I was happy with my purchase. Marvin is younger but will be very successful. He was a delight to work with. Ross was extremely helpful and even worked overtime to get me some additional info I needed. Norm has some great associates to work with. More

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Norm goes above and beyond the call of duty to ensure his customers are satisfied. I recently bought a second car from him and he made the process simple. He listened to me and he ensured I found the customers are satisfied. I recently bought a second car from him and he made the process simple. He listened to me and he ensured I found the perfect match in an Acura RDX. Norm is the best! More

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Norman and the GM Ross were a pleasure to work with. They made the buying experience seemless and efficient. They made the buying experience seemless and efficient. More

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This was the 3rd new Acura our family has purchased from Norm. As always, he made the entire process perfect. The vehicle I wanted was not in stock, but they went about finding it and had it at the dealersh Norm. As always, he made the entire process perfect. The vehicle I wanted was not in stock, but they went about finding it and had it at the dealership the next day for delivery. Marianne had all of the paperwork ready when I arrived, and it was a smooth exchange out of my trade and into my new RDX. More

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Norm was great from the first contact. I couldn't test drive the vehicle, so he made a video for me. Everyone at Naples Acura was helpful, and made an out-of-state transaction easy for me. I couldn't test drive the vehicle, so he made a video for me. Everyone at Naples Acura was helpful, and made an out-of-state transaction easy for me. I got my dream vehicle that my local Indiana dealers said would take 6-8 months to get. The price was right, and the 17 hour road trip home in my new wheels was a lot of fun. Norm picked me and my daughters up from the airport and made the entire experience enjoyable. Jack and Omar were also great to work with. I visited two Toyota dealerships within 10 miles of my home and couldn't get anyone to even sit down with me, even after I made an appointment. Although I wasn't in the market for an Acura, this dealership treated me better than any I've ever worked with. More

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Marianne is wonderful. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. More

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I have engaged with Naples Acura for nearly 15yrs now and the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but also a premium experience when researching and purchasing a car. They have developed trust and that’s much harder to come by especially in our current day society. Well done gentleman! More

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Norm at Naples Acura was phenomenal. His prompt responses and attentive service was unmatched by any other dealer we looked at. We came in as tire kickers and left in a brand new MDX. His prompt responses and attentive service was unmatched by any other dealer we looked at. We came in as tire kickers and left in a brand new MDX. From the minute we visited the dealership, both my wife and I felt at ease. Norm was not high pressure, listened to what we wanted and supplied us w/ a beautiful SUV that exceeded our expectations. The entire process of trade in and purchase took no time, we were both very impressed. I highly recommend your next purchase come from Norm at Naples Acura, you will not be disappointed! More

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This is my 2nd Acura MDX and I must say the new redesigned MDX is outstanding! My salesperson, Norm, was so helpful and knowledgeable and Ross Levy is always great! The finance person, Marianne, is redesigned MDX is outstanding! My salesperson, Norm, was so helpful and knowledgeable and Ross Levy is always great! The finance person, Marianne, is the best! More

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Norman helped my parents and me purchase Acura RDXs. His extensive knowledge ensured that the entire buying process was exceptionally smooth and hassle-free. We're impressed with his professionalism and His extensive knowledge ensured that the entire buying process was exceptionally smooth and hassle-free. We're impressed with his professionalism and commitment to customer satisfaction. Moving forward, we won't hesitate to return to Norman for all our future car needs and enthusiastically recommend him to others seeking a positive buying experience. More

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