Norman Shaya
Norman Shaya at Serra Ford Rochester Hills

Norman Shaya | Page 2

New

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
15 Reviews
5.0

15 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

15 Reviews of Norman Shaya

October 10, 2023

Dealership Rating
Employee Rating

They found the car I wanted and did a dealer trade for it in one day. Completing the purchase paperwork was fast and easy. My sales person, Norman, was very helpful and he even drove my proof of onsurance to More

by Mustang #2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2023

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

September 09, 2023

Dealership Rating
Employee Rating

I had interest in replacing my GMC Sierra with a new F150 however didn’t have a plan to sell my current vehicle and wasn’t sure I’d get what I needed to make it make sense. Norman invited me in to check out More

by Mholiak1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Serra Ford Rochester Hills responded

Hi, we are delighted to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 24, 2023

Dealership Rating
Employee Rating

Norman was helpful and friendly. He certainly deserves a 5 star rating. The rest of the dealership process was a little slow and we had a lot of waiting around. They helped this by More

by Sarah Nielsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 13, 2023

Serra Ford Rochester Hills responded

Hi Sarah, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2023

Dealership Rating
Employee Rating

Great experience, happy with my service. Everything went smoothly and the staff took the time to explain everything clearly More

by J Garmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2023

Dealership Rating
Employee Rating

Purchased my 4th vehicle from this dealership and its predecessor. Very satisfied with the service provided. More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 13, 2023

Serra Ford Rochester Hills responded

Hi Phil, your satisfaction means a lot to us, and we truly appreciate you choosing Serra Ford Rochester Hills for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

2

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