Norman Shaya | Page 2
New
Serra Ford Rochester Hills
2890 South Rochester Road
Rochester Hills, MI 48307
15 Reviews
Write a ReviewDealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 8 mos
Languages Spoken
English
15 Reviews of Norman Shaya
October 10, 2023
They found the car I wanted and did a dealer trade for it in one day. Completing the purchase paperwork was fast and easy. My sales person, Norman, was very helpful and he even drove my proof of onsurance to in one day. Completing the purchase paperwork was fast and easy. My sales person, Norman, was very helpful and he even drove my proof of onsurance to my house when I accidentally left it behind. This dealership is very efficient. More
September 09, 2023
I had interest in replacing my GMC Sierra with a new F150 however didn’t have a plan to sell my current vehicle and wasn’t sure I’d get what I needed to make it make sense. Norman invited me in to check out however didn’t have a plan to sell my current vehicle and wasn’t sure I’d get what I needed to make it make sense. Norman invited me in to check out some trucks and appraise my current truck. They gave me a very fair offer and the new line up of F150s were incredible! I was fairly particular about what I wanted, and given the higher trim level and color I was looking for was a hard find, Norman got to work and found me exactly what I wanted. Everyone I came in contact with was very courteous and welcoming and the whole process was low pressure. Safe to say I’m very happy with my new truck and I know where I’ll go if I ever need to replace it! More
June 24, 2023
Norman was helpful and friendly. He certainly deserves a 5 star rating. The rest of the dealership process was a little slow and we had a lot of waiting around. They helped this by He certainly deserves a 5 star rating. The rest of the dealership process was a little slow and we had a lot of waiting around. They helped this by providing free tea/coffee.hot chocolate etc. Overall we would still recommend this dealership based on Norman's service and the value for money. Used vehicles very competitively priced. More
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