Nur Ali | Page 12

Thankfully Hondas sell themselves because I’m not sure my dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “wha dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “whatever it comes with” was what she said when I asked. Thankfully, I went in knowing exactly what I wanted. My vehicle was on order because of the shortage. I was told 2-3 weeks. It was ultimately 6, which is fine but I had to keep calling to check in. Even the person answering the phones was unfriendly.My calls were not returned. My dealer, Michelle was very underwhelming. Upon checking in for the fourth time, I said I left you a message. She said I didn’t get it. I told her you could check in with me too. On my last call, she said let me check if the car is in. She came back to the phone and said do you want to pick it up tomorrow? I said, so it’s in? It would have been nice to hear, hey, good news your car is here! I wanted to be excited but the experience was so disappointing. When I came to get the car, it was the same. I filled out papers and then was told, Alex will help me show you the features. But only Alex showed me, not Michelle. He showed me a few things, again very underwhelming. I asked, what about the rear camera? I had never had one before. He just said you’ll see it when you put the car in reverse. Didn’t show me. I left, just wanting to get out of there. The next day I came back and spoke to a manager, Ashley, who was very nice. She apologized profusely for the dealer’s behavior and showed me some features. I was finally excited about my car, because she seemed to be. Ashley was the only person who made my experience pleasant. She seemed genuinely upset that my experience was so disappointing. My advice? Go to any other dealership. More

by SWEARINLIN Verified Customer Verified Customer

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Great experience. Not what I was expecting but it went fine. The salesperson could’ve gone over the car controls with me. But it’s fine. fine. The salesperson could’ve gone over the car controls with me. But it’s fine. More

by TROYTINGLING Verified Customer Verified Customer

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I really liked the staff. They were friendly and professional. They were honest about the cost of the service I received and I appreciate that. professional. They were honest about the cost of the service I received and I appreciate that. More

by AUDREYROSE40 Verified Customer Verified Customer

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I deal with Anthony all the time ,, very good guy everyone is so respectful there ,, they r all very professional,, and they dnt hv no dealer fees like other dealers ,, I highly recommend deal with t everyone is so respectful there ,, they r all very professional,, and they dnt hv no dealer fees like other dealers ,, I highly recommend deal with these guys u won't regret thank u hillside honda love to go there More

by SINGH.RAJVIR1147 Verified Customer Verified Customer

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Nice service but price is higher than expected. I will recommend everyone to contact the sales person name mr sultan. He is very nice and helpful. recommend everyone to contact the sales person name mr sultan. He is very nice and helpful. More

by APELMHAMUD Verified Customer Verified Customer

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Due to sudden priced variation at the of shopping, I couldn’t buy Honda Accord Superior Model. I got upset at and finally I bought Honda I insight Hybrid. I am not with this dealings. couldn’t buy Honda Accord Superior Model. I got upset at and finally I bought Honda I insight Hybrid. I am not with this dealings. More

by AULLAH01 Verified Customer Verified Customer

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Fatima and Mohammed were very friendly and accommodating. Sales made me feel comfortable showing me many options and pricing that were available. I never felt pressured to make purchase and overall the sal Sales made me feel comfortable showing me many options and pricing that were available. I never felt pressured to make purchase and overall the sales staff and finance were informative. I always end up buying a car:) More

by COLBYNARANJO Verified Customer Verified Customer

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My experience was good. Leo was very helpful and through with the knowledge of the vehicles and explained the warranty options. That was the deciding factor with the knowledge of the vehicles and explained the warranty options. That was the deciding factor More

by CABENLEVI Verified Customer Verified Customer

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I will definitely recommend Hill Side Honda to my friends and family because of the great service and hospitality 👍🏾 and family because of the great service and hospitality 👍🏾 More

by DC137777 Verified Customer Verified Customer

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Awesome experience ! Mario Palanco was a fantastic salesman ! As a returning customer , we got that extra attention we needed to complete the sale ! 😊 thanks H . salesman ! As a returning customer , we got that extra attention we needed to complete the sale ! 😊 thanks H . More

by XMONTES67 Verified Customer Verified Customer

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