Nur Ali
Nur Ali at Hillside Honda

Nur Ali | Page 14

Sales Representative

Hillside Honda

139-07 Hillside Ave
Jamaica, NY 11435

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4.0
274 Reviews
4.0

274 Reviews

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274 Reviews of Nur Ali

June 15, 2021

Dealership Rating
Employee Rating

Fair yet the finance dept was kind of tricky in presenting the interest rate I was interested in buying the vehicle but at the end leased it due to interest rate quoted which is much higher than an More

by OOMMENVARGHESEKAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sanjida Hossain

Jun 21, 2021

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

June 11, 2021

Dealership Rating
Employee Rating

Everyone was awesome and worked with with me even with all the hiccups. I am pleased to be a hillside Honda babe. Thank you!! Fatima you’re the best!! Mohammed you’re so patient and thank you guys for wor More

by MARTIKAMERCURY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Hillside Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hillside Honda Team

June 11, 2021

Dealership Rating
Employee Rating

Ashley was just simply the best! Made my wife and I feel really comfortable with leasing the car we chose. We will definitely recommend our peers to Ashley at hillside honda for any services!! Thank you Ash More

by JEREMYAYALA127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Verdun

Jun 15, 2021

Hillside Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Hillside Honda Team

May 31, 2021

Dealership Rating
Employee Rating

Worse Customer Svce, scammed by Nur Ali. Date setup to.pickup car and after 3hrs wait time, he advised my payment was higher. Such a ripoff. Reviews are quite accurate online. No customer should experi More

by LISASINGH
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos Gomez

Jun 01, 2021

Hillside Honda responded

Lisa, we appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We would like the opportunity to hear more about what happened. Please contact us so we can work towards a resolution. Sincerely, The Hillside Honda Team

Jun 02, 2021

LISASINGH responded

I had an appt to lease a new car, lady with hair blonde to the end was not pleasant, didnt even show us a choice, printed figures with large down payment down, told her not in my budget. Then askef me the type of car I drive which had nothing to do with my visit. Had an attitude, then Carlos took over, after a while agreed on a mthly payment n left a deposit n a date was setup to pickup car. He requested I ask my Insurance agt to email insurance card which I did. Now on the day of pickup got a call from Carlos asking for a cosigner, had to sent my daughter's application via cell phone. When I arrived, there was no ppwk done, waited 3hrs, Now the scammer Nur Ali, changed my payment, said credit was no good I hv to pay more. I confined with Carlos at noon if any payment amt was changed, answered no. I was so furious, was in tears, such a ripoff by Nur Ali and when questioned the increase he said if I dont want the car its my problem. I replied thats how you speak to customers. Why wasnt I call in before, how can you request my Insurance card, I hv a copy of the agreed amt n deposit n now I hv to pay more then I was not there for a pickup, run my credit, daughter's credit without notification. Waited 3hrs that night, no.ppwk was done because the scam was setup to increase my monthly payment. I leased cars before. never experienced something like this. I proved that all the reviews are accurate online n his name was mentioned. Heartless and dishonest. I was in tears what was done to me. My payment was agreed for 299.00 and he increased it to 39.00 then when I got upset he negotiated 21.00 more. Honda should adjust my payment, I hv the original agreement and this happened yrs ago with a family member also. Increased price on day of pickup. Such a ripoff and the way they speak to you is so unprofessional. Chk the reviews on their website you wl see the same scam n his name mentioned by other customers. I am not the only one.

May 31, 2021

Dealership Rating
Employee Rating

I have no problem with the dealership the sales person did not explain anything to me concerning the car he was more concern in getting the sale. After bringing me the car he said he had another customer More

by CHARITYBULLOCK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Sultan

Jun 01, 2021

Hillside Honda responded

Thank you for taking the time to provide this feedback, Charity. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Hillside Honda Team

Jun 01, 2021

CHARITYBULLOCK1 responded

Monitoring

May 24, 2021

Dealership Rating

I had a great experience with our Sales rep Ashley. She was really wonderful to deal with and she made everything really smooth and easy. More

by MALINIHORIUCHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Verdun

May 25, 2021

Hillside Honda responded

Thank you for your great review! We're glad to have Ashley on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

May 21, 2021

Dealership Rating
Employee Rating

Nelson was awesome. Step by step he was there for us and helped us get the car we wanted. He was always within reach and kept us informed of the process and was very relatable and down to earth. Thanks agai More

by DOMFERNANDEZ26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel Rodriguez

May 24, 2021

Hillside Honda responded

Thank you for writing about your visit with us! I am happy to hear that Nelson was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Hillside Honda Team

May 20, 2021

Dealership Rating
Employee Rating

Service is excellent. Always receive reminders of appointments. They are prompt, helpful in ensuring that my vehicle is in tip, top shape. Would recommend this dealership to anyone. More

by JDSPRINGER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Peterson , Susan Nolis, Alison Wadsworth

May 21, 2021

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

May 19, 2021

Dealership Rating
Employee Rating

Nothing to tell about this just no good with the finances department they lie about no interest, for that I did the full payment of my car More

by NANCYROCANO
Recommend Dealer
No

Other Employees Tagged: Michelle Sanchez, Ray Zaman

May 21, 2021

Hillside Honda responded

Thank you for sharing this review regarding your experience with us, Nancy. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

May 13, 2021

Dealership Rating
Employee Rating

I would recommend Hillside Honda to everybody in need of Honda, they are the best we have and especially Mr. Kazi Kamal, he goes out if the way to help you get what you need. HILLSIDE HONDA is the best.. More

by Imran Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kazi Kamal

May 14, 2021

Hillside Honda responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Hillside Honda Team

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