Nurzhan Abenov

awsome guy, kind, patient,informative, and speedy Ive gotten two cars from this man, he is an excellent sales man and person. Very fast but patient and not pushy. My wife is pregnant and in pain, he Ive gotten two cars from this man, he is an excellent sales man and person. Very fast but patient and not pushy. My wife is pregnant and in pain, he is very courteous and was quick to speed everthing up so we can leave. I will be recommending him to anyone who wants a toyota in the Arlington area. More

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Great experience As a first car buyer, I was not sure which Toyota model is good for me. So, I tried Corolloa, Prius and Camry. My sales consultant was Nurzhan was pat As a first car buyer, I was not sure which Toyota model is good for me. So, I tried Corolloa, Prius and Camry. My sales consultant was Nurzhan was patient and listened to my needs. He explained me the difference in trim levels and equipment. I have done a lot of research online for pricing and Koons wow price is very fair and straightforward. Ermek was taking care of all paperwork and everything went smooth. At the time we have done with paperwork, My Prius was gased and cleaned. Nurzhan walked over with me, set up bluetooth, explained the service. I an very satisfied with Koons, Nurzhan and Ermek. More

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BEST PRICES....YET EXCELLENT SERVICE HERE I WAS SHOPPING AROUND WITH DIFFERENT BRANDS INCLUDING MAZDA, NISSAN, HONDA, EVEN MERCEDES AND BMW. I HEARD A LOT OF STORIES THAT NEW CAR SHOPPING EXPE I WAS SHOPPING AROUND WITH DIFFERENT BRANDS INCLUDING MAZDA, NISSAN, HONDA, EVEN MERCEDES AND BMW. I HEARD A LOT OF STORIES THAT NEW CAR SHOPPING EXPERIENCE CAN BE HARD. I STARTED WITH HERITAGE MAZDA, HAD TO DRIVE 50 MILES TO GET THERE AND GUESS WHAT - THEY COULD NOT MATCH THE PRICE THAT THEY ARE OFFERING ON THE WEB SITE. MY NEXT STOP AT MERCEDES WHO DID NOT EVEN OFFER ME A TEST DRIVE...VERY FRUSTRATING...ONE AFTER OTHER DEALERS..I HAD A FEELING THAT THEY ARE TRYING TO GET EVERY PENNY OUT OF MY POCKET LYING IN TO MY FACE..AFTER A MONTH OF SEARCHING FOR A RIGHT PLACE AND A CAR I DECIDED TO STOP BY AT KOONS ARLINGTON TOYOTA AND WAS READY TO BE TREATED LIKE EVERYWHERE ELSE..BUT OLEG AND NURJAN WELCOMED ME WITH SMILES, OFFERED A TEST DRIVE. GUIDE ME THROUGH ALL PROCESS EXPLAINING OPTIONS, SHOWING COLORS...THEY BOTH WORKED ON MY TRADE IN TRYING TO GIVE ME A REALLY GOOD DEAL AND THEY DID. I WAS EXTREMELY SATISFIED WITH SERVICE AND KNOWLEDGE OF THIS GUYS!!! THEN I WENT TO FINANCE OFFICE AND MET ERMEK (FINANCE MANAGER). ANOTHER GREAT EXPERIENCE HERE! HE SHOWED ME WHAT MY WARRANTY WOULD COVER IN WHAT SITUATION, EXPLAINED HOW MAINTENANCE PLAN WORKS, HOW TO SET UP ONLINE ACCOUNT AND DO ONLINE PAYMENTS SO I DO NOT GET LATE WITH MY PAYMENTS. HE COVERED EVERYTHING, I HAD NO QUESTIONS TO ASK EVEN IF I WANTED TO DO SO...VERY PLEASED WITH MY SHOPPING EXPERIENCE WHERE WOW PRICE FROM WEB SITE IS THE ACTUAL PRICE AND THERE IS NO HIDDEN FEES PLUS IT IS THE BEST PRICE IN DC AREA. BUT WHAT I LIKE THE MOST OF IT IS PROFESSIONALISM, KNOWLEDGE, EASY GOING PROCESS THAT NURJAN, OLEG AND ERMEK PROVIDED THAT DAY! THANK YOU VERY MUCH AND I WOULD SUGGEST TO SEE THIS GUYS IF YOU ARE IN THE MIDDLE OF SHOPPING OR TIRED OF OLD 'LYING TO YOUR FACE DEALERS' TO GET THIS NEW CONCEPT OF BUYING HAPPY EXPERIENCE! More

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I bought Toyota Avalon 2013, i visited to many dealerships to find the best price and best trade for my previous car wich I trade in Koons Arlington Toyota , so i got lots of headache and experien dealerships to find the best price and best trade for my previous car wich I trade in Koons Arlington Toyota , so i got lots of headache and experience, so i visited Koons in Arlington , so what can I say : this guys was the best !!!!! They are the BEST! WOOW price what i got wasn't comparable to any other dealers i met so far , no any adding fees , price was the price and price was GREAT! Oleg was my salesperson, he was really nice and helpful, he spent lots of time with me on a drive test, and help me out to make my decision!!! Thank u Oleg for all what u did, sorry for all inconvenience what i gave u . So customer service i can guaranty its great , good job guys , thank u very much for making my purchase so enjoyable!!!))) More

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