O' Jay Vanegas | Page 2

New Tahoe Purchase The whole process was timely and hassle free. Could not ask for a better experience when buying a new car. O'Jay was professional and always availab The whole process was timely and hassle free. Could not ask for a better experience when buying a new car. O'Jay was professional and always available. More

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Love the family feel of the employees here. This is a family business and their employees treat you as such. Everyone in the new car purchase process was amazing as they went above and beyond i This is a family business and their employees treat you as such. Everyone in the new car purchase process was amazing as they went above and beyond in their customer service. More

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Traverse upgrade Made it easy. Pull forward program worked for us. Miro’s offered for me to bring car to my wife at home and it sealed the deal....he listens excepti Made it easy. Pull forward program worked for us. Miro’s offered for me to bring car to my wife at home and it sealed the deal....he listens exceptionally well. Tim’s service support has been phenomenal—-enjoy retirement Sir. O’Jay made our first Traverse experience excellent so we were pleased to come back. Thank you. More

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Absolute Best Car Buying Experience I saw the used GMC Yukon that I had been looking for on their website. I called and spoke with O'Jay Vanegas about this truck and asked a bunch of qu I saw the used GMC Yukon that I had been looking for on their website. I called and spoke with O'Jay Vanegas about this truck and asked a bunch of questions. O'Jay was familiar with this exact vehicle and answered all my questions. Without even seeing the truck in person I knew it was perfect. O'Jay made me an offer that was very fair and exactly what I was anticipating and without any haggle the deal was done over the phone. He took down all my information on a Thursday and when I came in on Saturday to pick it up it was all ready to go. I was in and out of the dealership in just over an hour. The truck was cleaned, full tank of gas and a fresh oil change before I even arrived. If you know exactly what you want ask for O'Jay. Thank you to Martha Keith in Finance for having all the paperwork ready and getting me in and out so quickly. Overall I was shocked at how easy and smooth the process was. The dealership is new, clean and has a very nice waiting room and cafe. More

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GREAT EXPERIENCE BUYING A TAHOE I buy a new car every 18 months or so. The thrill of buying is part of the experience. I have had conversations with O'Jay over the past year. He wa I buy a new car every 18 months or so. The thrill of buying is part of the experience. I have had conversations with O'Jay over the past year. He was always informative and willing to help. Jared Renko was a great help taking me on test drives. When I finally purchased a Tahoe LTZ tonight, Stan Morgan and Misty in finance were excellent. The level of customer service shown to me was above and beyond from this dealership. I am a New Yorker that doesn't see this level of customer service in AZ. I am proud to recommend this dealership to anyone who is thinking of a Chevy!! More

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OUTSTANDING (as usual) A car, being a necessary evil, ain't so bad when there are no worries. The red carpet treatment we have received and continue to receive at this deal A car, being a necessary evil, ain't so bad when there are no worries. The red carpet treatment we have received and continue to receive at this dealership ensures that I will buy my future cars from Courtesy Chevrolet, at least until Tim Jackson (our service rep) and O'Jay Vanegas (our salesman) retire. Actually, we feel that every employee we have ever dealt with at this dealership has treated us with stellar customer service, but these two gentlemen deserve special shout outs - truly. We recently had occasion to take my husband's Dodge to his dealership and while we were taken care of to our satisfaction, there is just no comparison to the way we are treated at Courtesy Chevrolet. We personally have had various dealings with Tim Jackson (NOT due to faulty products!) and the man just knows how to get things done while treating you with the utmost respect, and just goes the extra mile EVERY time. More

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First time with service, I was well treated When I bought my first Vette I was really well taken care by my salesman and the Vette team that helped me understand all the new features. Now I hav When I bought my first Vette I was really well taken care by my salesman and the Vette team that helped me understand all the new features. Now I have brought in my Vette for it's first service call. I had a lot of questions that were not covered in the manual. First the car was moved off and I was assured that I would get a total checkup as I thought there may be some noises. I went and talked with cust Service and got my questions answered. All is good. The car was finished earlier than expected and I was assured the noises I hear are normal with the engine I have and the performance that goes with it. I'm satisfied and my service guy was very reassuring. More

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Service Report I have been a customer of Courtesy for years The service dept has always been impeccable. This is the main reason I purchase new vehicles at Coutesy I have been a customer of Courtesy for years The service dept has always been impeccable. This is the main reason I purchase new vehicles at Coutesy More

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Courtesy is the best. Tim Jackson is always friendly and provides excellent service whenever I am in need of it. Thanks to Tim, O' Jay and all of the Courtesy empoloyees that take care of my vehicle provides excellent service whenever I am in need of it. Thanks to Tim, O' Jay and all of the Courtesy empoloyees that take care of my vehicle More

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Tim has been a jewel in my relationship with him thru two vehicles. He is very easy to reach and understands all of my concerns and questions. If he is stumped he will discuss with service advisors both lo vehicles. He is very easy to reach and understands all of my concerns and questions. If he is stumped he will discuss with service advisors both locally and at Chevrolet. My new 2014 Traverse had a problem with the steering wheel heater--it would come on spontaneously and would be too hot to handle. It was solved after discussions locally and nationally. I guess this was the first reported case of this problem Everything is fine now. Then, just two days ago we were again stumped as to why power was not going from plug to trailer. After investigation it was found that a connection was not installed correctly at the factory. I look forward to many years of a positive relationship with him. I guess I should mention my salesman who I am extremely happy with as well. O.J. Vanegas has been the best car salesman I have ever worked with. I also plan to purchase from him in the future when the need arises. More

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