"I am very pleased by the service Mia provided. I wish all..."
I am very pleased by the service Mia provided. I wish all car buying had been this easy and fun. Highly recommend to everyone and will definitely do business again.
"Joe in service was great! He took me right in, explained..."
Joe in service was great! He took me right in, explained the difference between warranty work and normal wear. Joe understood my concerns, got the work done and ended with a fair price.
Other Employees Tagged:
"Marvin was gracious and extremely welcoming. It was my..."
Marvin was gracious and extremely welcoming. It was my first time in a Mercedes dealership and I walked out with a car! I would recommend this dealership to MYSELF in the future; I will be coming back to buy another vehicle soon.
I am a first time customer. Everyone was very helpful, answering all my questions. Because of Covid-19 I delayed picking up my car. When I was ready, they were ready. Thank you.
"Great purchasing experiance"
Purchased a new CLS with Amin and Fame. Great overall experience. I look forward to purchasing more vehicles with them in the future, and will recommend it to friends and coworkers.
"Purchasing my dream car"
- Monica Giles
I live in Santa Rosa and I was looking to lease a car in Sept 2016. I was referred to Fletcher Jones in Fremont by a coworker as I was not happy with the dealership near my home in Santa Rosa. The hour and a half commute was well worth the effort!! The salesperson I was referred to was Marvin Ledesma. Marvin is very cheerful ,enthusiastic , honest knowledgeable and professional. He listened carefully to what my needs and budget were, he did his research and got me into a lease in the car of my dreams!! Obaid Nabizadah did an amazing, easy and effortless job with the finance paperwork. My lease would have been up soon and I contacted Marvin about purchasing my car yesterday.
Once again I was thrilled with his assistance ,knowledge and expertise in helping me purchase my beautiful vehicle that I had leased. He made , what in the past was a stressful experience , to one that was pleasant ,easy and joyful!! Once again Obaid did the paperwork. My car was certified , detailed, and looked like a new car! I’m sure Fletcher Jones appreciates having a salesperson like Marvin and finance person like Obaid working for them as much as I have THANK YOU Monica Giles
"I have owned several Mercedes vehicles during my life..."
I have owned several Mercedes vehicles during my life time and have dealt with a couple dealerships and as a result I strongly recommend Fremont Fletcher Jones location and dealing directly with Marvin Ledesma. Marvin was professional and very knowledgeable about every aspect of the car I was interested in purchasing. He answered all my questions and explained all the differences between the two models I was considering. I am so thrilled that my experience went so smoothly, and I was able to trade in my existing Mercedes and walk out the door with my new dream car at the price I was extremely happy about. I will definitely continue to use Marvin again in the future for my Mercedes needs. Well done Marvin!
"Exceptional experience with Marvin Ledesma at Fletcher Jones"
This was our first experience with the Mercedes brand and we were fortunate enough to have Marvin Ledesma as our sales representative. We wanted a specifically build MB that he helped us order. He was very knowledgeable and communicated with us throughout the entire process. Marvin gave us best in class service with a remarkable price. I would highly recommend him and the dealership and I look forward to working with him in the future.
"Best car buying experience EVER!"
We went in to Fletcher Jones “just to look” hahaha. Our sales associate, Tito, met us and offered his assistance but wasn't pushy at all. We talked about what we were looking for and he brought us out 3 different options. Threw us the keys and said take your time and let me know when you get back. We loved the cars we test drove and told Tito that we appreciated his time and that we were going to research a bit more about which vehicle we wanted and check in with our bank as far as financing. A couple days later we reached out to Tito to let him know that we had secured financing through our bank and were ready to pull the trigger on the GLA250 that he had showed us. Because both of us have a very busy work schedule it was difficult for us to find time to get back to the dealership but Tito went out of his way yo accommodate our schedules. The whole buying process couldnt have gone smoother. We ended up getting a better finance rate through Mercedes Benz AND to our surprise, the first two payments paid by Mercedes Benz, on top of the great price already negotiated. This whole process could not have been any easier or more comfortable. We never felt pressured or rushed or anything. Tito was amazing and I highly recommend that if you are in the market for a new car, GO CHECK THEM OUT!