Octavio Escada
Octavio Escada at BMW of Ramsey
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Octavio Escada | Page 4

Business Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Octavio Escada

October 19, 2023

Dealership Rating
Employee Rating

Excellent service always feels like a family top treatment and best deals Jesus makes it very easy More

by ADELNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

BMW of Ramsey responded

We are glad to hear about your service experience with our BMW of Ramsey team. Travel safe!

October 19, 2023

Dealership Rating
Employee Rating

Ramsey sales team, especially Andrew Araque, is excellent. Great communication and customer service always. This is my second car that I’m purchasing from Ramsey. More

by KAK9030
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Araque

Oct 20, 2023

BMW of Ramsey responded

We're delighted to know that you had a great experience with Andrew and our sales team at BMW of Ramsey. It's wonderful to have your continued support, enjoy driving your second car from us!

October 17, 2023

Dealership Rating
Employee Rating

I was treated with respect from start to finish. . This is a first class organization. Will definitely be back and also will tell friends of my experience. More

by DRAKEFORD76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Araque

Oct 18, 2023

BMW of Ramsey responded

We're delighted to know you felt respected throughout your experience at BMW of Ramsey. We look forward to seeing you again and appreciate any recommendations!

October 17, 2023

Dealership Rating
Employee Rating

Herb was great. Car has 3 issues which should have been discovered in the BMW certification for preowned . Ambient lighting and driver assist not functioning properl More

by ROGANMICHAEL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristen Perwas , Herb was my Sales associate.

Oct 19, 2023

BMW of Ramsey responded

Rogan, we appreciate your feedback and are sorry to learn about the issues you've encountered with your preowned BMW. We'll take this into account as we continually strive for improvement at BMW of Ramsey. Thank you for bringing these matters to our attention. Gregg Weinglass - Sales Manager - 551-777-5501

October 16, 2023

Dealership Rating
Employee Rating

I was introduced to Ramsey BMW by my grandson when I was ready to purchase a smaller car. He found the car on line and it was exactly what I wanted. The sales people were efficient, knowledgeable and the ca More

by JRILEY40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosenblatt

Oct 17, 2023

BMW of Ramsey responded

We're delighted to know that you had a great experience with our team at BMW of Ramsey and found the perfect car for your needs. We appreciate your feedback and look forward to assisting you in the future!

October 15, 2023

Dealership Rating
Employee Rating

Have a great experience, everyone was very friendly and knowledgeable about the car that I was looking into. I would definitely recommend this dealership to anyone. More

by RINA615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle

Oct 16, 2023

BMW of Ramsey responded

We're glad to know you had a great experience with our team at BMW of Ramsey! Thanks for the recommendation and your kind words about our knowledgeable staff. We hope to see you again soon!

October 13, 2023

Dealership Rating
Employee Rating

Alexander Meza is a great sales person. He gets 5 stars. Not pushy, but patient. Looked and found exactly what I wanted. I would work with Alex again. More

by JOANWETZLER62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Meza, and Anna (the car genius)

Oct 16, 2023

BMW of Ramsey responded

Joan, we're so glad to know that Alexander was able to provide you with the perfect car at BMW of Ramsey. We appreciate your kind words and look forward to working with you again in the future!

October 13, 2023

Dealership Rating
Employee Rating

Very professional sale service with Tim. that’s my third time buying the car with the Ramsey Bmw. I’m very happy with Service and financing More

by MDYDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher

Oct 16, 2023

BMW of Ramsey responded

We're delighted to know that you've had another great experience with us at BMW of Ramsey. It's always a pleasure assisting loyal customers like yourself! Enjoy your new car and thank you for choosing us again!

October 05, 2023

Dealership Rating
Employee Rating

Everything was great except. When I entered the showroom I was greeted by Jacguie at the front desk. She was extremely rude and nasty she even spilled water where I was seated. D More

by Betty0730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

BMW of Ramsey responded

We're sorry to learn about your experience with our front desk staff at BMW of Ramsey. We strive for excellence in customer service and it seems we fell short during your visit. Your feedback is valuable, and rest assured that this will be addressed internally. Despite this incident, we hope the rest of your interaction was satisfactory.

Oct 06, 2023

Betty0730 responded

Thank you for the prompt response.. I really hope this issue is addressed. Beatriz

June 16, 2023

Dealership Rating
Employee Rating

They did a great job. Very quick to respond. Went above and beyond the requests. More

by STURNER2765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

BMW of Ramsey responded

Hello, we were glad to help you! Thank you for choosing BMW of Ramsey.

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