Octavio Hernandez | Page 13

My wife and I had been checking the internet for months looking for the right late model F-150 to buy. There was an overwhelming number of choices but we found Skyline's website very helpful and found a p looking for the right late model F-150 to buy. There was an overwhelming number of choices but we found Skyline's website very helpful and found a potential truck to look at (2010 F-150 Lariat). We were not looking forward to the used vehicle buying experience mindful of some of the stories we had heard. But we were greeted and helped by Ron Parrish who was polite, knowledgable, and attentive but not pushy . We had done our research and knew what we were willing to pay and with minimal haggling we were able to arrive at a price. We appreciated the no pressure approach of both Ron and Octavio and how quickly and efficiently the transaction was conducted. We would not hesitate to recommend Skyline Ford to others. More

Helpful 0

Report | Print

Sage was outstanding to work with. Got me everything I asked for. Octavio did a great job getting me a great interest rate. I had a fun time buying a car who knew. I will be back and also tell everyone to asked for. Octavio did a great job getting me a great interest rate. I had a fun time buying a car who knew. I will be back and also tell everyone to go see you. Thanks again you are the best More

Helpful 0

Report | Print

My visit to the Keizer Skyline Ford was smooth and seamless! Phil was a pleasure to work with and made the transaction go as quickly as possible. Octavio did a great job helping me get the car for e seamless! Phil was a pleasure to work with and made the transaction go as quickly as possible. Octavio did a great job helping me get the car for exactly the price I wanted. More

Helpful 1

Report | Print

I had a very good experience with skyline Ford and with Phil and Octavio. I thought their service was very good - prompt and helpful. They were willing to explain the features of various cars to me and h Phil and Octavio. I thought their service was very good - prompt and helpful. They were willing to explain the features of various cars to me and helped me compare between several makes and models. More

Helpful 0

Report | Print

I have never had a salesperson as friendly and informative as Phil McColly!!! What a sweetie! Octavio and Ron are great too! I knew what I wanted and they found it for me. The process of buyi informative as Phil McColly!!! What a sweetie! Octavio and Ron are great too! I knew what I wanted and they found it for me. The process of buying my new car (which I have done many times) was the easiest ever. When you leave the Keizer dealership, you feel like you have made new friends! Thanks guys!!!! Kay Klaus P.S. I LOVE MY NEW EDGE!!!! More

Helpful 0

Report | Print

It's too bad that these guys can't utilize any dealership for any car on the planet you want because they are fun and knowledgeable to deal with, mostly fun and also flexible. No pressure, just a good time, for any car on the planet you want because they are fun and knowledgeable to deal with, mostly fun and also flexible. No pressure, just a good time, buy a car or not. More

Helpful 0

Report | Print

What a delightful experience! This is my second transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally app transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally appreciate your respect, friendliness and professional interaction! I may be 72 years old, but I'm shooting for 130 so I can COME BACK again and again to Skyline Ford. More

Helpful 2

Report | Print

I came in just to look at a Subaru on the lot. Phil was right there to help me and was very patient while I inspected all the SUV's (V6's) on the lot. After deciding I couldn't afford the Subaru I fell fo right there to help me and was very patient while I inspected all the SUV's (V6's) on the lot. After deciding I couldn't afford the Subaru I fell for a Ford Edge. It had what I wanted plus more. Phil let me test drive it and explained all the functions and features. I was very comfortable in this vehicle. Phil was again very patient and he and Octavio worked very hard to get me the payment I could afford. They also gave me a fair price on my trade in. Phil has continued to accommodate my needs with subsequent questions and service. Phil wanted to make sure that I was satisfied with my purchase. I recommend Keizer Skyline and Phil McColly!! Donita Roseboro More

Helpful 1

Report | Print

I had the pleasure of working with Phil McColly and Octavio when I purchased my Certified Pre-Owned 2010 Ford Escape last July from the Keizer Store. I had told Phil that I was interested in findin Octavio when I purchased my Certified Pre-Owned 2010 Ford Escape last July from the Keizer Store. I had told Phil that I was interested in finding an SUV that would be great for camping, but also had more room. When I arrived on the lot, I found two cars waiting for me and I test drove a Jeep and a Ford Escape. The Escape just felt so safe and handled very well, especially after driving the two cars back-to-back and being able to compare the two. Phil explained the features of both cars during our test drive and I felt very comfortable the duration of the test drive. The decision was obvious by the time that we returned from the test drive. The finance process was so easy AND quick--- Octavio worked very hard to get my monthly payment where I wanted it and was also able to get me a great interest rate. The delivery process of the vehicle was so smooth, I was comfortable with all of the gadgets in the car by the time I drove off the lot. The blue tooth would have taken me forever to figure out if it would not have been for Phil's patience; he even offered for me to call at any time if I had any questions on how the equipment worked or if I had any issues. I loved that they included my first oil change free and that I received several calls after my purchase to gain feedback on the buying process, it made me feel like the dealership really cared. Thank you so much! More

Helpful 1

Report | Print

After buying cars from Seattle to California since 1985, these two did an above the board job to make our purchase for our 16yr old stress less. We called on the truck at 10am and heading for the dealership these two did an above the board job to make our purchase for our 16yr old stress less. We called on the truck at 10am and heading for the dealership from Corvallis. Immediately Phil met us in the showroom and we took the truck out for a drive. No waiting as usually for a half hour or more to get help was the service I tell my employees everyday as a manager of a large bank. Finding the rig needed a bit of seat work on a cigarette burn on the seat, they immediately took it to see if we could get it worked on. In two hours they had the seat redone and we came back with a cashier's check and closed the deal in under 30 minutes with Octavia. In these days where superior customer service is lacking, and usually leaving a customer lazing, gave me an instant impression that no matter what vehicle used or new they care about the customer and how they feel about there experience at the lot. Both of them should be complimented as I looked for over 3 months to find the right vehicle for my daughter, and have bought 3 BMW's in the last 5 years where even in the high end market didn't match the ease of this purchase. Thanks for everything and I will surely recommend your dealership to all my customers at Wells Fargo and friends down here in the Albany/Corvallis market! Dean Lewis More

Helpful 3

Report | Print