Oliver Barreno | Page 9

Such an excellent experience. The dealership sold me a car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfa car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfax as of yesterday, aside from the oil change at mb Huntington. Can’t change that now gentleman. What you’ve done is illegal. It’s been verified by 3 dealerships the front end was replaced on the car. So it’s unfortunate for the owner of this dealership to have a staff so inadequate. With such lack of character, nothing to stand for. Such an unfortunate thing to do and just an uncomfortable situation, . Discovery phase is an interesting piece of finding false records, nothing done in my Mercedes at mb Massapequa ( see prior post) had been put On carfax. And there was a significant amount of adjustments/ replacements , paint work and body work , if I hear about a paint test again , since I’ve owned from whomever had it prior. It’s comical now, amount of work done at the collision shop in Freeport. While over 1, ooo miles was put on my car. The caveat is the lack of response doesn’t show this is an issue of no warrant, it shows a tremendous amount of wrong doing.with no accountability. As well accountability is an integral piece of saying, our dealership was wrong , how can we save you the trouble and fix the issue. . I suggest each and everyone that has or plans on purchasing a CPO from Massapequa , take your business elsewhere. Best of luck The Long Family. . More

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Wonderful experience! Just wanted to take a moment to compliment Oliver Barreno. He worked very hard to get me the car that i wanted, going as far as getting it from anoth Just wanted to take a moment to compliment Oliver Barreno. He worked very hard to get me the car that i wanted, going as far as getting it from another state. I appreciate that level of dedication and as always, i recommend Oliver and wouldn't venture to another dealership or salesman (this is my 3rd Mercedes purchase with him). On a scale of 1 to 10, he is an 11!!!! I'd also like to compliment Dolores Russell who was the finance manager. She was thorough and professional and very pleasant to deal with. More

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There is one thing that separates this Massapequa Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand i Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand is nothing short of unconventional, atrocious, and unorthodox. This is the first time I’ve ever posted anything online insofar any experience I have ever had , anywhere. My hope is to inform the public of how things go at this dealership. My father has always purchased our families Mercedes from the Fairfield Connecticut dealership, we’d service them at Massapequa and had never had an issue, these were routine services which would be indicative their service staff had been adequately trained in completing an oil change. We purchased a CPO white 2016 C300 on December 15, 2018. They pulled the car up to me with a shattered mirror housing. I mentioned it to the salesman who sold me the vehicle, his response was I’ll call you tomorrow and you’ll drop it off in service they’ll handle it. A month had gone by, and after several phone calls I decided to go to the dealership. In the interim I had noticed other damage in the body of the car, so I look under the hood. Nothing was securing the passenger side headlight casing. While washing my car, I had also noticed the hood was not level it was lifted about a half an inch on the passenger side and not one of my 4 doors close with alignment to the car. After 2 repair orders my trust was gone but I brought the car to them I was dealing with service at the time, to get to the point there going to fix any I’ve noticed that they notice as well free of charge to me. People should understand, gentleman I’ll express to you at Massapequa, it’s not the money, it’s the value a car may hold in our life. My father purchased this car for me, that means something in my heart, respect your profit. I’m sorry, your clients. I drop the car off for the third repair in May. Picked it up august 11. The head light casing was secured . As well I had tracked my car throughout. It was taken from their Freeport dealership to a personal residence daily. Which I have pictures of and will be emailed over to the Attorney General with other forged service documentation and my records as well. The (Freeport body shop) mb MASSAPEQUA and Freeport bmw share the same owner. They put 1,603 miles on my car. My paperwork states they put one mile on it, they threw it over the 30000 mile mark and that particular day couldn’t find the paperwork. I’ve got all records now, due to the failed repair attempts my driver side door now periodically loses the seal to the body of the car. When my Father signed for the car, we didn’t think this would be part of our conversation a year later. Please be aware of my situation isolated or not is a disappointment and the lack of respect for something someone else owns baffling to me. “Always , our customers are number 1” their quote not mine. What’s the point of certifying a vehicle? More

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Happy Bought my first Mercedes with Oliver. Had an amazing experience. Very professional and a nice person. Went over all details and explained all features Bought my first Mercedes with Oliver. Had an amazing experience. Very professional and a nice person. Went over all details and explained all features on car. More

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Questions regarding the tutorial My salesman was oliver, and he was an absolute pleasure to do business with. I originally went to Mercedes of Smithtown but my son convinced me to go My salesman was oliver, and he was an absolute pleasure to do business with. I originally went to Mercedes of Smithtown but my son convinced me to go to Massapequa and I am so happy I did and just felt so comfortable with oliver that kind of sealed the deal for me to get my first Mercedes. More

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Very professional service I was returning a car on lease with no intent to take another, but liked what I saw and heard from the gentleman who assisted me, Oliver Barreno. No I was returning a car on lease with no intent to take another, but liked what I saw and heard from the gentleman who assisted me, Oliver Barreno. No pressure, just helpful and accommodating. I ended up giving back the leased car, trading in my old (owned) car and going home in a newly-leased 2019 GLA 250. I thought the pricing was reasonable, and the process itself could not have been more straightforward. More

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Took a test drive and the next day, drove my car home. Oliver was very professional, courteous, and respectful. He was very acknowledgeable and helpful. Never did I ever take a car home the very next day Oliver was very professional, courteous, and respectful. He was very acknowledgeable and helpful. Never did I ever take a car home the very next day. More

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Very pleasant sales experience Purchased a GLC300 from Mercedes Benz of Massapequa. Buying a car can be a stressful experience,, however, it was just the opposite dealing with Oliv Purchased a GLC300 from Mercedes Benz of Massapequa. Buying a car can be a stressful experience,, however, it was just the opposite dealing with Oliver Barreno, he was an absolute pleasure to deal with. He is the consummate professional who is extremely knowledgeable. He does not pressure you, and he gave us a very fair price. My wife and I both feel that he is by far the best car salesperson that we’ve ever dealt with and should we buy another Benz he will be the first person we see. More

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I highly recommend Mercedes Benz of Massapequa. Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealer Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealership satisfied and happy with C300 2019.it is our 4th Mercedes from this dealership. Oliver you made sure all went smooth transitioning from C300-2016 into C300-2019. Matthew if you remember we made a deal thru email and I thank you for keeping your word. I also have to thank Jay Lettieri for making sure my previous C300 was taken care of in service department. Jay you always have a smile on your face . My thanks to all of you and I will definitely stay with Mercedes Benz of Massapequa , Alexandra A. More

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Extremely knowledgeable salesman Pleasure to work with and has a tremendous knowledge of the vehicles as well as technologies - took me for a lengthy test drive to show attributes of Pleasure to work with and has a tremendous knowledge of the vehicles as well as technologies - took me for a lengthy test drive to show attributes of vehicle More

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