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Mercedes-Benz of Massapequa
4.8
375 Lifetime Reviews
101 East Sunrise Highway, Amityville, New York 11701 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 25, 2018
"Top Notch Service "
- DiggitydezDwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne works so well side by side, and this is important in an environment such as theirs, where being a team player means so much. As a customer, it's nice to see the teamwork, including Frank.
Read MoreFebruary 04, 2018
"Fraudulent behavior"
- ZachOne sales person of this dealership tried to cheat the customer by selling different vehicle. When the customer asked some features of the vehicle (such as LED headlamps). the sale person said that this car has LED, but in fact this car did not include this package which the customer wanted at the very beginning. In fact, finally the customer found that the VIN number of the car they got is different than the VIN number of the car they picked before. This can not be just explained as a mistake, how could it happen that the VIN number is different? How can this happen in Mercedes-Benz dealership? Besides that, we the customer left the dealership during the 1st day, the dealership did not give them documents such as the vehicles package details, the payment details, the loan details. It is the 2nd day that when the customer came back to the dealer again (find the car is different) to get these updated papers. This work quality of the 1st day is really not professional. In sum, this dealership can not be considered as an available dealership to buy cars.
Read MoreEmployees Worked With
I do not want to type the name since I hope the dealership can realize this is a serious problem
January 14, 2018
"excellent sales and finance department"
- bobnatasThe vehicles sold in this dealership are pristine, and sales, finance and service go beyond the call of duty to satisfy their customers. Great inventory too!! Sales representative, Marc Kimmel, was extremely knowledgeable and knew exactly what we were looking for even before we finalized our purchase. Would not consider any other dealership for purchase of mercedes benz and highly recommend Mr. Kimmel as a representative to consult with in consummating your purchase. THANKS, Marc...............your a real professional ! Robert and Natas
Read MoreEmployees Worked With
Featured Inventory
2018 Mercedes-Benz C-Class
N/A
2018 Mercedes-Benz GLE
N/A
2018 Mercedes-Benz GLE
N/A
2018 Mercedes-Benz C-Class
N/A
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Gourmet Coffee and Herbal Teas
- Delicious Deli Wraps and Fresh Salads Daily
- Free Mercedes-Benz Loaner Cars
- Free WiFi - 5 dedicated Routers
- Parts Boutique
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Valet Parking
- Vending Machines
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Television
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