Oliver Ortiz | Page 2

Oliver Ortiz, the general sales manager for Audi Miami South was a true pleasure to work with. His team is equally as dedicated to your car buying experience. From sales, to finance, to. service, the enti South was a true pleasure to work with. His team is equally as dedicated to your car buying experience. From sales, to finance, to. service, the entire dealership is meticulous, welcoming, and professional. It was truly a refreshing experience. Every employee greets and interacts with you as if you were their customer. Our salesman Javier Laredo was extremely knowledgeable about every aspect of the car that we chose. The finance manager, Roger Sumalla was skilled and patient. We were Mercedes-Benz aficionados, but are now Audi enthusiasts! Thank you to The Collective! More

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Marcos was awesome, made me feel like I am buying from family. The dealership has a great selection of cars. family. The dealership has a great selection of cars. More

by Kareem Verified Customer Verified Customer

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Mi experiencia en Audi Miami South fue sencillamente excepcional. Adquirir mi primer Audi representa un logro muy importante para mí, y puedo decir con total honestidad que el profesionalismo, la tra excepcional. Adquirir mi primer Audi representa un logro muy importante para mí, y puedo decir con total honestidad que el profesionalismo, la transparencia y la calidad humana del equipo hicieron que este momento fuera aún más especial. Quiero agradecer especialmente a Oliver, General Manager de Audi Miami South, quien fue mi principal punto de contacto durante todo el proceso. Desde el primer momento escuchó atentamente mis necesidades y mis objetivos, orientándome con profesionalismo, respeto y una genuina disposición para encontrar la mejor alternativa para mí. Su liderazgo, conocimiento del negocio y atención al cliente marcaron una diferencia significativa en toda la experiencia. Oliver logró que un proceso que muchas veces puede resultar complejo se sintiera organizado, transparente rápido y completamente enfocado en el cliente. También quiero reconocer a Janyll, mi Sales Consultant, por su extraordinaria paciencia, amabilidad y preparación. Durante la entrega del vehículo se tomó el tiempo necesario para explicarme cada detalle, cada función tecnológica y cada herramienta disponible en el automóvil. Su conocimiento del producto y su disposición para responder todas mis preguntas me hicieron sentir acompañada y segura en cada paso. Es evidente que conoce perfectamente la marca Audi y que disfruta ayudar a sus clientes. Finalmente, quiero agradecer a Omar, del departamento de Finanzas. Su asesoría fue impecable. Me explicó detalladamente cada una de las opciones de protección, garantías y coberturas disponibles, permitiéndome tomar una decisión informada y adecuada para mis necesidades. Nunca sentí presión; al contrario, recibí orientación profesional, clara y honesta. Gracias a sus recomendaciones pude seleccionar una cobertura que me brinda mayor tranquilidad y protección para mi inversión. Hoy disfruto con orgullo mi primer Audi y me llevo una impresión extraordinaria de Audi Miami South. Más allá de un vehículo de lujo, encontré un equipo comprometido con la excelencia, la integridad y la satisfacción de sus clientes. Gracias, Oliver, Janyll y Omar, por hacer que esta experiencia superara todas mis expectativas. Sin duda recomendaré Audi Miami South a familiares, amigos y a cualquier persona que busque un servicio de primer nivel. Gracias por el hermoso souvenir que esperaré con mucho cariño para mi hijo Futbolista, porque definitivamente la vida está llena de pequeños detalles que marcan la diferencia, un abrazo mi cariño y respeto para todos ustedes, Familia Rodríguez agradecida. More

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My experience with Laura was amazing. She’s very attentive to detail and she took care of my experience to be above and beyond I highly recommend Laura and her team that made this Posible She’s very attentive to detail and she took care of my experience to be above and beyond I highly recommend Laura and her team that made this Posible⭐️⭐️⭐️⭐️⭐️ More

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I was very pleased with the attention and the service everyone provided from Oliver the concession manager, Roger the financial manager to Janyll the sales rep who was so kind and understanding to my nee everyone provided from Oliver the concession manager, Roger the financial manager to Janyll the sales rep who was so kind and understanding to my needs. Everyone was very professional. More

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Dealership fantastic the manager respectful for the customer the salesman was knowledgeable and he know what he talking about. He have the touch of the dealership number one thank you for your service customer the salesman was knowledgeable and he know what he talking about. He have the touch of the dealership number one thank you for your service guys. More

by FELGHALAYINI Verified Customer Verified Customer

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From the moment I walked into Audi, the experience was nothing short of exceptional. The level of professionalism, knowledge, and genuine care I received from both the sales consultant and the manager com nothing short of exceptional. The level of professionalism, knowledge, and genuine care I received from both the sales consultant and the manager completely exceeded my expectations. My sales representative Marcos Medina was absolutely outstanding — patient, attentive, incredibly knowledgeable, and truly passionate about the Audi brand. They took the time to understand exactly what I was looking for, answered every question thoroughly, and made the entire process feel effortless and enjoyable. At no point did I feel pressured; instead, I felt valued and respected as a customer. Their attention to detail, communication, and commitment to delivering a first-class experience were remarkable. The sales manager, Oliver Ortiz was equally impressive. Their leadership and customer-focused approach were evident throughout the process. They went above and beyond to ensure everything was transparent, smooth, and tailored to my needs. It’s rare to encounter a management team so dedicated to excellence and customer satisfaction. Together, they created what was easily one of the best car-buying experiences I’ve ever had. Audi is fortunate to have professionals of this caliber representing the brand. I would highly recommend this dealership to anyone looking for not only a luxury vehicle, but also a luxury experience from start to finish. Thank you both for your exceptional service — you turned what is often a stressful process into an exciting and memorable experience. More

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Helps me with a lease Give me better offer Best choice, best Deal ever I’m so happy!!! choice, best Deal ever I’m so happy!!! More

by dzaifrani Verified Customer Verified Customer

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Audi truly has exceptional customer service and Mike Gomez was no exception. He was very professional and knowledgeable when I called to service my vehicle. I was in and out in less than 10 minutes, I h Gomez was no exception. He was very professional and knowledgeable when I called to service my vehicle. I was in and out in less than 10 minutes, I highly recommend this dealership More

by alanissocorro Verified Customer Verified Customer

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Great service! Had a great experience. Marcos and his team were very helpful and professional. Highly recommend. Had a great experience. Marcos and his team were very helpful and professional. Highly recommend. More

by denissevi2 Verified Customer Verified Customer

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