Oliver Ortiz | Page 2

I must say, that I felt right at home! Annabel was so helpful and patient. We went in ready to purchase one vehicle, ended up test driving three. She realized what my needs were having a f Annabel was so helpful and patient. We went in ready to purchase one vehicle, ended up test driving three. She realized what my needs were having a family of four and guided me towards the vehicle the best met those needs. But to be honest what I loved most was that by the end of the day Annabel and I had become friends! She attended to my children and made us feel like family! We lost our temporary tag and Annabel was willing to drive to us with a replacement, and met us every time with a huge smile! Everyone else in the dealership was very welcoming and helpful! From the lady in the Valet stand, the gentleman who transported and moved the vehicles in the showroom, and Mr. Cabrera in the finance team. Made a long process extremely comfortable and enjoyable! More

by fourasinc Verified Customer Verified Customer

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Excellent service from the sales team. Everyone was helpful, patient and made buying my Audi a pleasant experience. Highly recommend! Everyone was helpful, patient and made buying my Audi a pleasant experience. Highly recommend! More

by Iryna Alvarez Verified Customer Verified Customer

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I had a great experience at Audi Miami South, and a big part of that was thanks to my sales agent, Janyll. From start to finish, she was attentive and patient, never rushing me through the process and alwa part of that was thanks to my sales agent, Janyll. From start to finish, she was attentive and patient, never rushing me through the process and always making sure I had everything I needed to make a confident decision. The dealer also came through with an extremely competitive quote that I simply couldn’t pass up. I’m very happy with the service I received and my new vehicle. More

by CMH Verified Customer Verified Customer

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I bought a car from Eric Frazier and the whole experience was very smooth and the dealership took care of everything. I am very happy with my purchase and how stress free it was. was very smooth and the dealership took care of everything. I am very happy with my purchase and how stress free it was. More

by SELINA.DANTZLER Verified Customer Verified Customer

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Excellent trato, muy professional, 100 percent recommended, siempre muy satisfaction , Todos fueron muy amables , excellent compra recommended, siempre muy satisfaction , Todos fueron muy amables , excellent compra More

by ac_electric_ivan Verified Customer Verified Customer

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Oliver Ortiz, the general sales manager for Audi Miami South was a true pleasure to work with. His team is equally as dedicated to your car buying experience. From sales, to finance, to. service, the enti South was a true pleasure to work with. His team is equally as dedicated to your car buying experience. From sales, to finance, to. service, the entire dealership is meticulous, welcoming, and professional. It was truly a refreshing experience. Every employee greets and interacts with you as if you were their customer. Our salesman Javier Laredo was extremely knowledgeable about every aspect of the car that we chose. The finance manager, Roger Sumalla was skilled and patient. We were Mercedes-Benz aficionados, but are now Audi enthusiasts! Thank you to The Collective! More

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Marcos was awesome, made me feel like I am buying from family. The dealership has a great selection of cars. family. The dealership has a great selection of cars. More

by Kareem Verified Customer Verified Customer

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Mi experiencia en Audi Miami South fue sencillamente excepcional. Adquirir mi primer Audi representa un logro muy importante para mí, y puedo decir con total honestidad que el profesionalismo, la tra excepcional. Adquirir mi primer Audi representa un logro muy importante para mí, y puedo decir con total honestidad que el profesionalismo, la transparencia y la calidad humana del equipo hicieron que este momento fuera aún más especial. Quiero agradecer especialmente a Oliver, General Manager de Audi Miami South, quien fue mi principal punto de contacto durante todo el proceso. Desde el primer momento escuchó atentamente mis necesidades y mis objetivos, orientándome con profesionalismo, respeto y una genuina disposición para encontrar la mejor alternativa para mí. Su liderazgo, conocimiento del negocio y atención al cliente marcaron una diferencia significativa en toda la experiencia. Oliver logró que un proceso que muchas veces puede resultar complejo se sintiera organizado, transparente rápido y completamente enfocado en el cliente. También quiero reconocer a Janyll, mi Sales Consultant, por su extraordinaria paciencia, amabilidad y preparación. Durante la entrega del vehículo se tomó el tiempo necesario para explicarme cada detalle, cada función tecnológica y cada herramienta disponible en el automóvil. Su conocimiento del producto y su disposición para responder todas mis preguntas me hicieron sentir acompañada y segura en cada paso. Es evidente que conoce perfectamente la marca Audi y que disfruta ayudar a sus clientes. Finalmente, quiero agradecer a Omar, del departamento de Finanzas. Su asesoría fue impecable. Me explicó detalladamente cada una de las opciones de protección, garantías y coberturas disponibles, permitiéndome tomar una decisión informada y adecuada para mis necesidades. Nunca sentí presión; al contrario, recibí orientación profesional, clara y honesta. Gracias a sus recomendaciones pude seleccionar una cobertura que me brinda mayor tranquilidad y protección para mi inversión. Hoy disfruto con orgullo mi primer Audi y me llevo una impresión extraordinaria de Audi Miami South. Más allá de un vehículo de lujo, encontré un equipo comprometido con la excelencia, la integridad y la satisfacción de sus clientes. Gracias, Oliver, Janyll y Omar, por hacer que esta experiencia superara todas mis expectativas. Sin duda recomendaré Audi Miami South a familiares, amigos y a cualquier persona que busque un servicio de primer nivel. Gracias por el hermoso souvenir que esperaré con mucho cariño para mi hijo Futbolista, porque definitivamente la vida está llena de pequeños detalles que marcan la diferencia, un abrazo mi cariño y respeto para todos ustedes, Familia Rodríguez agradecida. More

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My experience with Laura was amazing. She’s very attentive to detail and she took care of my experience to be above and beyond I highly recommend Laura and her team that made this Posible She’s very attentive to detail and she took care of my experience to be above and beyond I highly recommend Laura and her team that made this Posible⭐️⭐️⭐️⭐️⭐️ More

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I was very pleased with the attention and the service everyone provided from Oliver the concession manager, Roger the financial manager to Janyll the sales rep who was so kind and understanding to my nee everyone provided from Oliver the concession manager, Roger the financial manager to Janyll the sales rep who was so kind and understanding to my needs. Everyone was very professional. More

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