

291 Reviews
Write a Review291 Reviews of Olivia Pierce
May 02, 2025
Rude service representatives , Car horn was broken and was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it we was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it wet and therefore it Would NOT be covered ! I left pissed and wanting to sale my car ! I don’t need this ! Lo and behold my horn was a recall ! Wish you would buy my car ! We bought 2 KIAS in 23 and regret it because of service department More
May 01, 2025
Nice staff and facility and was very accommodating to my needs! I was able to take care of all of my needs for car, which was very helpful cause the always offered a way for me not to pay full price for my needs! I was able to take care of all of my needs for car, which was very helpful cause the always offered a way for me not to pay full price for my car due to warranties and coverages offered by the staff. Only downside to my recent visits was the delay it took to get somethings fixed even though I was prompt in showing up for my visit. Think the staff can definitely communicate better between each other so that way all concerns before and during service is communicated to the customer. My car needed something done, I brought it in, but after waiting 30 minutes after showing up 15 early for my appointment they told me that my car had stuff inside that needed to be removed but if they had told me before my appointed time I wouldn’t have been delay a whole week for my car. This was extremely frustrating. Think there should def be more diverse rental cars to fit the needs of family’s when your services is going take longer than a day to fix. More
May 01, 2025
Kenny was great and very helpful. My son needed a new engine and I was very surprised how quickly he got his car back. We were provided with a loaner which was very helpful, My son needed a new engine and I was very surprised how quickly he got his car back. We were provided with a loaner which was very helpful, More
April 26, 2025
I'm satisfied with the end result. But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump throug But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump through all kinds of hoops to get everything done. I feel like there's an opportunity for this dealership to grow and get better. More
April 22, 2025
Awesome. Great. Simple. Fast. Spectacular. Clear instructions. Smooth. Friendly. Helpful. Explainful. No ragrets. Very happy. Great. Simple. Fast. Spectacular. Clear instructions. Smooth. Friendly. Helpful. Explainful. No ragrets. Very happy. More
Other Employees Tagged: Lance McElroy

