Olivia Pierce
Olivia Pierce at Jacksonville Kia

Olivia Pierce

Social Manager

Jacksonville Kia

500 W Fairway Rd
Jacksonville, NC 28546

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4.5
371 Reviews
4.5

371 Reviews

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371 Reviews of Olivia Pierce

October 03, 2025

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Employee Rating

I visited the dealership because of a dead battery in my key fob. After they replaced the battery the key still not working. They had me bring the key in to check it out. They charged me 111 00 because the More

by PAPPI52
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Recommend Dealer
No

October 03, 2025

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Timely, efficient, and kind service. The ease of the texting for services is convenient and fast. More

by ASSHINSKIE0830
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Recommend Dealer
Yes

September 28, 2025

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Very poor diagnosis, poor communication, took almost two months to fix, when ready vehicle had to go back in shop immediately due to not tightening clamps. Have no intent to ever buy another KIA. Spent over More

by heelsfam05
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Recommend Dealer
No

Other Employees Tagged: Kenny at service counter was the only employee to contact me with progress.

September 26, 2025

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Great service and communication through out the entire process. Did what I needed done with recommendations. More

by gman9228
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Recommend Dealer
Yes

September 26, 2025

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Capital has always treated us very well. Chavez and Nick made the whole thing very easy. We will always come back to Charvez! More

by SOTURNER1861
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Recommend Dealer
Yes

Other Employees Tagged: Nick

September 24, 2025

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I went in for maintenance and the wait time was not too long. Everyone I spoke to was professional and friendly More

by momof4
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Recommend Dealer
Yes

September 23, 2025

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Had the exact vehicle in stock we were looking for. Buying process was relatively easy. More

by JEFF.DOOLEY
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Recommend Dealer
Yes

September 21, 2025

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The communication from the service reps and the work from the technicians was good. However, their policy of upcharging for work covered by third party warranty along with not proving exact pricing before th More

by JEBJ_11
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Recommend Dealer
Yes

September 21, 2025

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The entire process went very smoothly, Brooke was awesome, we will definitely recommend this dealership to anyone looking for a vehicle More

by RENEEHOLLY02
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke

September 19, 2025

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They were great as usual. Quick service and great customer service. I will always support. Thanks More

by EST122110
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Recommend Dealer
Yes
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