Olivia Pierce

The communication from the service reps and the work from the technicians was good. However, their policy of upcharging for work covered by third party warranty along with not proving exact pricing before th the technicians was good. However, their policy of upcharging for work covered by third party warranty along with not proving exact pricing before the service was not pleasing. Our charges were almost twice our informal quote. More

by JEBJ_11 Verified Customer Verified Customer

Report | Print

The entire process went very smoothly, Brooke was awesome, we will definitely recommend this dealership to anyone looking for a vehicle awesome, we will definitely recommend this dealership to anyone looking for a vehicle More

by RENEEHOLLY02 Verified Customer Verified Customer

Report | Print

They were great as usual. Quick service and great customer service. I will always support. Thanks Quick service and great customer service. I will always support. Thanks More

by EST122110 Verified Customer Verified Customer

Report | Print

They called me to come in for an open recall on my kia Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they " Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they "fixed" my car, I suddenly began experiencing the symptoms that the recall was for. So by allowing them to work on my car they made it worse.. This was for the multi-function light switch.. Now when I drve down the street my lights go out randomly. I told them this and the said "let the switch get broken in a little and i will stop." That didn't seem correct. So I contacted other Kia dealerships and they said switches don't "get broken in" and that "that dealership should never have sent you hone with faulty lights" More

by sethdicaire Verified Customer Verified Customer

Report | Print

Friendly environment and courteous service. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. More

by LANECASHMOM2012 Verified Customer Verified Customer

Report | Print

I would have rated it a 5, until we dealt with the Finance Mgr. Really killed the moment of buying a new car. Finance Mgr. Really killed the moment of buying a new car. More

by PRBYTHESEA Verified Customer Verified Customer

Report | Print

Superior service, informative, courteous and helpful staff, newly remodeled clean bathroom and waiting area. I would recommend them to my friend and family. staff, newly remodeled clean bathroom and waiting area. I would recommend them to my friend and family. More

by WABLES86 Verified Customer Verified Customer

Report | Print

The dealership and salesperson were helpful and respectful. The dealership was clean and well maintained. respectful. The dealership was clean and well maintained. More

by BETSYMONROE Verified Customer Verified Customer

Report | Print

Love Jacksonville Kia. Mr. Terrence was the best, so helpful and informative. Would recommend to anyone Mr. Terrence was the best, so helpful and informative. Would recommend to anyone More

by INDIALEVESTER Verified Customer Verified Customer

Report | Print

The salesman was friendly, personalable, not pushy, and showed us an amazing car at a great price! showed us an amazing car at a great price! More

by PINTOGAMALIEL Verified Customer Verified Customer

Report | Print