Omar Castillo

I own a 2022 Hyundai Tucson, I purchased it at Schomp. I made an appointment for a big problem with my ABS braking system. I had an occasion to have to panic stop, the ABS xxxx near allowed me to crash I made an appointment for a big problem with my ABS braking system. I had an occasion to have to panic stop, the ABS xxxx near allowed me to crash into vehicles that were stopped at a blind corner. I took my vehicle into Schomp, had an 'appointment' at 11am on a Thursday. I took my car in and was told 'there will be a $180.00 'diagnostic' charge, to which I said, 'not for me there won't'. Saturday, two days later I called to see if my Tucson was finished. I was told, 'we haven't had a chance to get it in yet', two days after my appointment! I went to Schomp and picked up my car, never to return to this horrible service dept, where everyone is a 'manager', and no one apparently is. NO to Schomp! More

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Really terrible experience. Got the runaround. Feel like they are tricky. I've been going there for years and my last few visits for routine maintenance have been terrible. I sa Got the runaround. Feel like they are tricky. I've been going there for years and my last few visits for routine maintenance have been terrible. I said I was never going back after the last time. I gave them one more try, not because I wanted to but because they were the only ones who could fix my problem. I'm sorry I went back. I was shocked at the way the service advisor spoke to me just in normal conversation. He dropped the F bomb at least three times plus other words that should not be used in a professional setting. Unless you are good friends. I just met this young man. It was downhill from there and I will never go back. I advise you to look elsewhere for your car repairs. More

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