Omar Colon | Page 2

Thank you so much to Goran for finding the most perfect cars for myself and my family. Goran was extremely helpful, knowledgeable, and a great person to work with when making a huge purchase! He made the p cars for myself and my family. Goran was extremely helpful, knowledgeable, and a great person to work with when making a huge purchase! He made the process easy and smooth sailing. He made myself and my family feel welcome and constantly checks in to make sure all of our cars are still running smoothly and we are still happy with our purchase. We will definitely be going back to Napleton's Valley Hyundai for cars in the future! More

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GM and salesperson Ryan make me feel like family they are there truly to help you find your car I promise you you won't regret it there truly to help you find your car I promise you you won't regret it More

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Faris is super awesome with his awesomeness!!! Customer service is great too. Met all the managers and they are so cool! Second time buying a car from this man. I referred most my friends and family. I lov service is great too. Met all the managers and they are so cool! Second time buying a car from this man. I referred most my friends and family. I love my Hyundai!! Best car ever. More

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Faris was outstanding. Kept me involved during the whole process. I would recommend this dealership to my friends and family. I bought an Audi Q5 and the deal was fair. process. I would recommend this dealership to my friends and family. I bought an Audi Q5 and the deal was fair. More

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Really liked the customer service. Very helpful and informative. They worked with me on finding the best car to fit me and my family’s needs. informative. They worked with me on finding the best car to fit me and my family’s needs. More

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Joe is the best sales person. He greeted us as we walked in .The staff was friendly and greeted us also. The customer service is the greatest. I appreciate Joe’s patience because I was being a bit indecisiv in .The staff was friendly and greeted us also. The customer service is the greatest. I appreciate Joe’s patience because I was being a bit indecisive about the color of the suv that I purchased and he had no problem with satisfying me and he knew exactly what I liked. I would recommend when you go to Napleton’s Valley Hyundai ask for Joe. He’s fantastic!! More

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ALDO'S THE BEST!! Aldo was super professional with me and kept me engaged the entire time. The dealership itself was clean and friendly an highly recommend buying here. Aldo was super professional with me and kept me engaged the entire time. The dealership itself was clean and friendly an highly recommend buying here. More

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Everyone at this dealership was so kinda and welcoming. Mike was very helpful with my selection. I definitely will be referring mike to my friends wanting to get a car Mike was very helpful with my selection. I definitely will be referring mike to my friends wanting to get a car More

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PURCHASED A NEW CAR ONLINE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DEALERS PARTICIPATING ACROSS THE UNITED STATES NAPLETON'S PRICE WAS SIGNIFICANTLY LOWEST. I THEN CONTACTED RICK CUNNINGHAM THE SALES MANAGER BY PHONE, NEGOTIATED THE DEAL (NO HAGGLING!!)-WE CAME TO AGREEMENT WITHIN MINUTES! THEN PROCEEDED WITH EXCHANGING INFORMATION ie. LENDER, INSURANCE, METHOD OF PICKING UP (I LIVE IN FT MYERS FL-THEIR DEALERSHIP IS IN AURORA, IL). I FLEW INTO CHICAGO O'HARE AND WAS PICKED UP BY A SUPER EMPLOYEE AND NICE GUY NAMED CHUCK-HE DROVE ME 30 MILES BACK TO THE DEALERSHIP. I MET WITH RICK WHO HANDED ME OFF TO A SALESMAN TO CONSUMATE THE DEAL-THEIR TOP SALESMAN JORDAN KABRANOV. HE WENT OVER EVERYTHING, PROGRAMMED THE ONBOARD COMPUTER AND LINKED WITH MY PHONE AS WELL AS TOOK CARE OF FINALIZING THE SALES PORTION-THEN I WAS TRANSFERRED TO THE FINANCE MANAGER-OMAR WHO DID A NICE JOB CLOSING OUT MY PURCHASE. THE ENTIRE TIME AT THE DEALERSHIP WAS UNDER 45 MINUTES!!! THEN AS I WAS WALKING OUT THE DOOR I MET AL (WHO I THINK WAS THE GENERAL MANAGER) I CONVEYED HOW GRATEFUL I WAS FOR THE FANTASTIC SERVICE AND PROFESSIONAL TREATMENT I WAS AFFORDED. THIS IS MY 4TH VEHICLE PURCHASED ON LINE-THE OTHER THREE WERE VERY GOOD ALSO-BUT NAPLETON STOOD OUT AS THE BEST! I'M SURE ANYONE WOULD RECEIVE THE SAME SERVICE I DID.. More

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Napleton Aurora Hyundai withholds safety information I purchased a certified used 2016 Tuscon with 36,000 miles is March. Had to purchase the extended warranty per the dealership because it was a certifi I purchased a certified used 2016 Tuscon with 36,000 miles is March. Had to purchase the extended warranty per the dealership because it was a certified vehicle for over $3000 as well. The car has been in for service at least once a month for the same issue. When the car accelerates from a stopped position it jumps as if going over speed bumps and almost stalls completely when trying to turn in traffic. The dealership kept saying there was nothing wrong with it! Today a service manager was honest and informed us the vehicle had been discontinued because of the problems and they would do nothing about it! This was not disclosed at the time of the sale. More

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