Great costumer service especially Omar great great help!
I’m so thankful for his help!
I’m so thankful for his help!
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by Enriquezval22
Oct 27, 2026 -
Sam Pack's Five Star Ford Carrollton responded
Thank you, Enriquezval22! We are thrilled to hear that you experienced great customer service and that Omar went above and beyond to help you out. We will be sure to pass along your kind words to him—he will definitely appreciate it! Thank you for choosing at Five Star Ford Carrollton, and we hope to hear from you again at 972-242-6415. Let us know if you need our vehicle advice any time. Best regards, Trey Russell, General Manager
Marlet made getting into a new vehicle such an easy and
stress-free experience! From the moment I started working with her, I felt completely at ease. Her charming personality and genuine approach made the
stress-free experience! From the moment I started working with her, I felt completely at ease. Her charming personality and genuine approach made the entire process enjoyable, and I never once felt rushed or pressured. Thank you, Marlet, for making the experience so smooth—I truly appreciate you!
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by I.laffon
Aug 16, 2026 -
Sam Pack's Five Star Ford Carrollton responded
I.laffon, Thank you so much for sharing this! We're so glad Marlet made your vehicle purchase enjoyable — her genuine, no-pressure approach really makes a difference. We'll be sure to pass along your kind words to her. Congratulations on your new vehicle, and thank you for choosing Five Star Ford Carrollton. Reach us at 972-242-6415 if you need anything else. Best regards, Trey Russell, General Manager
Omar Laffon has taken care of me on 2 truck purchases now
and it’s always been a comfortable, no-pressure process. He listens, keeps things honest, and makes the whole thing feel easy. Really appreciate havi
and it’s always been a comfortable, no-pressure process. He listens, keeps things honest, and makes the whole thing feel easy. Really appreciate having someone I can trust when I need a vehicle for the personal and business
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by Rebecca Martinez
Aug 06, 2026 -
Sam Pack's Five Star Ford Carrollton responded
Rebecca, Thank you so much for the great review! We are thrilled to hear that Omar has taken such good care of you across both of your truck purchases. Finding a vehicle should always be a hassle-free experience, and we are glad Omar has earned your trust at Five Star Ford Carrollton. We truly appreciate your continued business and loyalty, and we look forward to working with you again in the future! Reach us at 972-242-6415. Best regards, Trey Russell, General Manager
Omar Laffon has sold me 4 trucks for my business and
every single deal was smooth, fast, and honest. He knows his inventory, gets me the right unit at the right price, and never wastes my time. As a bus
every single deal was smooth, fast, and honest. He knows his inventory, gets me the right unit at the right price, and never wastes my time. As a business owner I need someone reliable, and Omar delivers every time. Highly recommend him and this dealership.
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by Alejandro Yu
Aug 06, 2026 -
Sam Pack's Five Star Ford Carrollton responded
Thank you so much for the fantastic review, Alejandro! As a business owner, your time is valuable, so hearing that Omar has consistently delivered fast service across all four of your truck purchases means a lot to us. Having a reliable partner for your fleet is essential, and we are proud to be your go-to dealership. We appreciate your continued trust in Five Star Ford Carrollton, and your recommendation. We look forward to helping you expand your business again in the future! Please stay in touch at 972-242-6415. Best regards, Trey Russell, General Manager
I had an amazing experience working with Omar Laffon!
He was professional, knowledgeable, and made the entire car buying process smooth and stress free. He took the time to answer all of my questions, ne
He was professional, knowledgeable, and made the entire car buying process smooth and stress free. He took the time to answer all of my questions, never made me feel pressured, and genuinely cared about helping me find the right vehicle. His communication was excellent from start to finish, and he went above and beyond to make sure I was happy with my purchase. I highly recommend Omar to anyone looking for an honest, reliable, and outstanding car salesman. Thank you again for such a great experience!
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by Stephanieperez
Aug 06, 2026 -
Sam Pack's Five Star Ford Carrollton responded
Thank you so much for the wonderful review, Stephanie! We are thrilled to hear that Omar provided such professional, knowledgeable, and pressure-free service. Going above and beyond to ensure our customers leave happy is always the goal at Five Star Ford Carrollton, and Omar will be delighted to know he made your car-buying experience so smooth. We truly appreciate your recommendation and hope you love your new vehicle! Let us know when you need our Ford advice at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager