Marlet Laffon
Marlet Laffon at Sam Pack's Five Star Ford Carrollton

Marlet Laffon

Sales

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
12 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

12 Reviews

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12 Reviews of Marlet Laffon

September 18, 2026

Dealership Rating
Employee Rating

Excelente Servicio del Dealer Mi agente Marlet La recomiendo muy buena atencion A mis amigos More

by enriquemsanchez1976
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 19, 2026

Sam Pack's Five Star Ford Carrollton responded

Gracias, Enrique, por recomendar Five Star Ford Carrollton y a Marlet. Si tiene alguna pregunta sobre su vehículo, por favor comuníquese con nosotros al 972-242-6415. Queremos que disfrute al máximo de su Ford. Felicidades, Trey Russell, Gerente General.

September 08, 2026

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Beyond grateful for the amazing help with the new purchase. The sales person was above n beyond More

by Juan P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

Sam Pack's Five Star Ford Carrollton responded

Juan, Thank you for taking the time to leave such kind words! Delivering "above and beyond" service is always our goal, and we are so glad our team made your purchase experience a memorable one. Congratulations on your new vehicle, and thank you for choosing Five Star Ford Carrollton. Mariet and our team remain available at 972-242-4615 for all of your technical or care questions. Happy driving! Take care, Trey Russell, General Manager

September 05, 2026

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Marlet and Mike were great with customer service and were patient with me throughout the process. More

by alejandrogabriel694
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Young , John Progelhof

Sep 06, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you, alejandrogabriel694, for the fantastic review and recommendation of Five Star Ford Carrollton! We know that buying a vehicle can feel overwhelming, so we’re glad to know that Terry made the process easy and stress-free for you. We truly appreciate your business and we remain available at 972-242-6415 when you need our Ford knowledge. Safe travels and thanks again, Trey Russell, General Manager

September 04, 2026

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Marlet was amazing! ! They all make you feel comfortable for the decisions you take. It was a good experience More

by Stefbeascencio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you, Stefbeascencio, for the awesome feedback! We're so proud to have Marlet on our team and glad everyone helped make your experience a great one at Five Star Ford Carrollton. We appreciate your trust and business, and remain available at 972-242-6415 for your new vehicle questions. Drive safe and please stay in touch. Best regards, Trey Russell, General Manager

September 02, 2026

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I would like to thank the sales team; Marlet, Eddie, Ruben, Alexandra, and the finance guy, for a no pressure buying experience. I ended up buying a used car to use while my new truck was being built an More

by rgunsell
Recommend Dealer
Yes

Other Employees Tagged: Reuben Krause, Alexandra Benvenuto , Eddie, Benny Beckham

Sep 02, 2026

Sam Pack's Five Star Ford Carrollton responded

Rgunsell, Thank you for sharing such wonderful feedback! Delivering a transparent experience is our top priority, and we are so proud of Marlet, Eddie, Ruben, Alexandra, and our finance team for taking great care of you. We appreciate your business and for your willingness to recommend Sam Pack’s Five Star Ford Carrollton. We’re here whenever you need us down the road! Give us a call at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager

August 26, 2026

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Great customer service, clear pricing with no hidden fees, and a fast, easy buying experience. More

by oroscogiselle012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you for taking the time to share your feedback, oroscogiselle012! We take great pride in offering transparent pricing and a hassle-free experience at Five Star Ford Carrollton. We appreciate your trust in our team and look forward to helping you enjoy your Ford. Call us for advice at 972-242-6415 any time. Congratulations! Sincerely, Trey Russell, General Manager

August 21, 2026

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Marlet was wonderful. From making sure I enjoyed the vehicle I ended up purchasing but also with others I test drove. Omar was also fantastic with making sure I stayed i More

by Matthew.mays222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2026

Sam Pack's Five Star Ford Carrollton responded

Matthew, Teamwork makes the dream work! Thank you for giving Marlet and Omar such great feedback. Finding the perfect vehicle while strictly respecting your budget is always our top priority, and we’re so glad our staff made the process seamless for you at Five Star Ford Carrollton. When you need our vehicle advice, please call 972-242-6415. Best regards, Trey Russell, General Manager

August 18, 2026

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Marlet was outstanding when it came to communication and knowledge of the vehicles. She was overall the best car sales person I’ve ever worked with. Great smile and just above all amazing customer care. I w More

by necobonha8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you, necobonha8, for taking the time to share this wonderful review! Marlet is focused on customer experience, and we’re so glad she made your shopping visit a good one. We'll make sure she sees your feedback, and we're excited to help you build and order your new King Ranch Edition in the near future! Please stay in touch at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager

August 16, 2026

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Employee Rating

This whole process was one of the easiest from start to finish! Claudia, Scott, and Marlet were so easy to work with. Quick communication Honest & transparent Friendly and not pushy Highly recomm More

by jackicking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudia Torres

Aug 17, 2026

Sam Pack's Five Star Ford Carrollton responded

Jackicking, Providing quick communication, complete transparency, and a friendly, stress-free environment is always our main goal at Five Star Ford Carrollton. We will be sure to pass along your kind words to Claudia, Scott, and Marlet—they'll be excited to know they made such a great impression. We appreciate your business and hope you enjoy your new vehicle! Let us know if there is anything else you need at 972-242-6415. Thank you, Trey Russell, General Manager

August 15, 2026

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Employee Rating

Marlet was incredibly helpful. The deal was great but the service and hospitality were even better. More

by Matthewriv.co
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 16, 2026

Sam Pack's Five Star Ford Carrollton responded

Matthew, Thank you for the kind words! We're so glad Marlet made your shopping experience great — and we love that the service and hospitality stood out just as much as the deal. We appreciate your business at Five Star Ford Carrollton. Please keep in touch at 972-242-6415. Congratulations! Take care, Trey Russell, General Manager

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