Omar and Michael made the whole experience wonderful
every step of the way, their customer service was too tier!
every step of the way, their customer service was too tier!
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by EMERYWALKER21
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Littlefield
Apr 23, 2024 -
Seguin Chevrolet responded
Dear EMERYWALKER21,
Thank you for your fantastic review! We're delighted to hear that Omar and Michael provided top-tier customer service throughout your experience. We look forward to serving you again in the future.
Best regards,
Jeremy Sims
General Manager
The dealership has friendly customer service.
They replaced my gray paint that they gave me with the black I ordered.
They replaced my gray paint that they gave me with the black I ordered.
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by mjeannepalm
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Seguin Chevrolet responded
Hey mjeannepalm,
Thank you for sharing your positive experience with us! We're glad to hear that you received friendly customer service and that we were able to help you with the paint order. Please don't hesitate to reach out if you ever need anything else.
Best regards,
Jeremy Sims
General Manager
Apr 22, 2024 -
Seguin Chevrolet responded
Hi mjeannepalm,
We're glad we could meet your expectations! Looking forward to your next visit.
Sincerely,
Jeremy Sims, General Manager
It was a good experience.
The people were very friendly and helpful. My only complaint is that the dealership was busy that day, and it took longer than I anticipated.
The people were very friendly and helpful. My only complaint is that the dealership was busy that day, and it took longer than I anticipated.
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by LGSCHNAUTZ
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Littlefield
Apr 11, 2024 -
Seguin Chevrolet responded
Hi LGSCHNAUTZ,
Thank you for your review and for choosing our dealership! We're delighted to hear that you had a good experience with our friendly and helpful team. We apologize for any inconvenience caused by the busyness of the dealership that day, and we appreciate your patience. If there's anything else we can do to improve your experience next time, please don't hesitate to let us know.
Best regards,
Jeremy Sims
General Manager
Garrett Calvert helped me find my new truck.
He was professional, courteous, and knowledgeable. I'd recommend Garrett and Seguin Chevrolet to anyone looking for a vehicle.
He was professional, courteous, and knowledgeable. I'd recommend Garrett and Seguin Chevrolet to anyone looking for a vehicle.
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by DLV
Verified Customer
Verified Customer
Apr 04, 2024 -
Seguin Chevrolet responded
Hi DLV,
Thank you for the glowing review! We're thrilled to hear that Garrett Calvert provided you with exceptional service and helped you find your new truck. It's fantastic to know that he was professional, courteous, and knowledgeable throughout the process. We appreciate your recommendation, and we're delighted to have earned your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Jeremy Sims
General Manager
Son demasiadas buenas personas, te tratan bien desde el
principio , y te apoyan con todas las necesidades
principio , y te apoyan con todas las necesidades
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by FT6066270
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2024 -
Seguin Chevrolet responded
Hi FT6066270,
Gracias por sus comentarios positivos y calificación de 5 estrellas. Nos alegra saber que quedó satisfecho con su visita. Esperamos verte luego! Qué tengas un lindo día.
Sincerely,
Jeremy Sims, General Manager
It is always a welcoming environment that has great
customer service and employees that are professional and passionate about their job.
Samantha is very knowledgeable and trustworthy!
customer service and employees that are professional and passionate about their job.
Samantha is very knowledgeable and trustworthy!
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by DAVIDCJACOBO
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Lopez
, Sam Hood, Sam Hood
Mar 07, 2024 -
Seguin Chevrolet responded
Hi DAVIDCJACOBO,
Thank you for your 5-star review. We are delighted to hear Samantha went above and beyond during your experience with us. We hope to see you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Both Omar and Jose R.
were outstanding in their professionalism and hard work. They were able to put me in the vehicle I wanted and didn't give up until they did. The only
were outstanding in their professionalism and hard work. They were able to put me in the vehicle I wanted and didn't give up until they did. The only negative aspect has been the exterior blemishes found on the paint job of the vehicle, but currently in the process of getting it hopefully corrected.
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by TROYHULL2
Verified Customer
Verified Customer
Other Employees Tagged:
Omar Noor
Jan 15, 2024 -
Seguin Chevrolet responded
Hi TROYHULL2,
Thank you for your 5-star review. We are glad to hear Omar and Jose made your car-buying process excellent. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Omar is great.
He kept us informed about our truck and made himself available for any and all questions. What I actually had an issue with was the truck was at anot
He kept us informed about our truck and made himself available for any and all questions. What I actually had an issue with was the truck was at another site being "detailed". We were told it would be ready on Friday. I received a txt (from management) making sure we would be there but not a txt telling me the truck wasn't there. I took half a day off work, wasting not only my time but Omar's also. The truck wasn't ready until the following Monday. When we did finally see the truck, it was dark. The outside looked great. When I could see the inside the following morning, I wondered where the detailing was. The inside had not been vacuumed, the seats were dirty, the back window and roof had coffee or coke splatter all over. I spent an hour cleaning the inside of a truck that had spent over a week being "detailed". I also didn't appreciate being txt by anyone other than Omar, simply because talking with too many creates confusion and miscommunication. Other than those two issues, Omar was very helpful and willing to go the extra mile for his customers.
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by ANDREACLARK76
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Littlefield
Nov 27, 2023 -
Seguin Chevrolet responded
Hi ANDREACLARK76,
We appreciate your kind review. We are delighted to hear Omar went above and beyond during your buying visit. We're sorry to hear your truck wasn't up to standard. We hope to see you soon. Take care.
Sincerely,
Jeremy Sims, General Manager
Sales person Omar was a joy to work with as was entire
team, would highly recommend dealership
team, would highly recommend dealership
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by VIP.JAXON
Verified Customer
Verified Customer
Nov 17, 2023 -
Seguin Chevrolet responded
Hi VIP.JAXON,
Thank you for your 5-star review. We are glad to hear Omar was excellent throughout your car-buying experience. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Kordell is an excellent salesman & he always get answers
to our questions
Ok in a timely manner !
The dealership facility was clean & everyone there was very courteous & friendly!
to our questions
Ok in a timely manner !
The dealership facility was clean & everyone there was very courteous & friendly!
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by BEVERLY.FOREMAN52
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Hernandez, Syble Kline, AJ Medrano
Nov 10, 2023 -
Seguin Chevrolet responded
Hi BEVERLY.FOREMAN52,
Thank you for your 5-star review. We are delighted to hear Kordell was excellent in answering your questions. We hope to see you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager