20 Reviews
Write a Review20 Reviews of Omar Robinson
October 15, 2025
Joy L. My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Che My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Chevy Trax from Bill Byrd Kia, yes it was a used car but they promised me that everything had been checked out except for the tire pressure light and they were supposed to order the sensors and I never heard back on when they were to come in and then the next week the check engine light came on and I was not going to bring the car back to Kia(they couldn't even fix the sensors), so I took the car to Bill Cramer Chevrolet and they had to replace the cadillac converter and the tire pressure sensors to the tune of $3000.00. I had to leave my car for a week and had to rent a car, now as I said my spouse had just died so I had no extra money for all of this and it was going to cost me another $1000.00 for things that were also wrong with the car. I had already paid over $11000.00 for the car and repairs, I had no more to pay so I traded in the car for a new vehicle, not wanting a payment so I used the remainder of the insurance. I took the repair bills to Kia and spoke with the manager John K. and he said that he would have to talk to the owner about a refund. He was supposed to call me the following day, but I had to call him and he said that they could not help me because it would not be beneficial to them to refund my money. So not only do they sell junk cars but they do not have any respect for Veterans, their spouses or their customers. I have never been so pissed off and disappointed in an establishment that would take advantage of a Veteran's widow. More
Other Employees Tagged: John K.
July 01, 2025
We went into the dealership as a want not a need for a new car. Our salesman Josh provided all the information needed, did not hassle us, and provided great conversation while we waited to sign papers. new car. Our salesman Josh provided all the information needed, did not hassle us, and provided great conversation while we waited to sign papers. More
Other Employees Tagged: Dennis Fullwood, Mike Cross, Jason Parsley, Adam Jenkins, Clint Coley, Jessicca Wiemken, Josh Cherman