Omar Rodriguez | Page 11

Good experience. Salesman Omar Rodriguez was wonderful. He was calm and collected which facilitated a good transaction. I, without reservation commend the dealership on a good experience. He was calm and collected which facilitated a good transaction. I, without reservation commend the dealership on a good experience. More

Report | Print

I have purchased three cars from Crown. I brought a friend of mine to the dealer on July 18. He was moving to the USA from China and wanted to purchase his wifes dream car - a Mercedes Benz. I went w friend of mine to the dealer on July 18. He was moving to the USA from China and wanted to purchase his wifes dream car - a Mercedes Benz. I went with my friend to ensure he understood the car purchasing process here in the USA. Omar was an absolute professional! We met with Marc (whom I have known for some time) and he facilitated an excellent transaction. Today Jule 10 my friend finds out he must return to China for at least another year and a half for work. Omar and Mark were happy to work with my friend to provide him his down payment refund and void the sale. We had not picked the car up yet. Me, being the over protective friend made several calls to the dealer ship but could not reach Mark and Omar and was very concerned. I should have known that there was nothing to worry about and I owe both these guys an apology. Two true professionals that work to a high ethical standard. I hope they accept my apology and prasie. Please visit this dealership and give this team a chance to win your business, you will not be disapointed. Also Richard Webb in service is one of the best and most pleasant people you will ever have a chance to work with as well. Crown, I have three so far from you and based on this experiance I am certain I will be getting my next Mercedes from you as well. More

Report | Print