Omari King | Page 10

The dealership was extremely fast and friendly. Will definitely recommend them for any car services. Will definitely recommend them for any car services. More

by RAYSHANEYFELT20 Verified Customer Verified Customer

Report | Print

Everytime I come to Kia dtla I always receive excellent & fast service. The staff is very helpful and friendly fast service. The staff is very helpful and friendly More

by ALLIPERALTA105 Verified Customer Verified Customer

Report | Print

Great place buy a car and good people working there that help you thank you again . help you thank you again . More

by MARCELVANLUYK Verified Customer Verified Customer

Report | Print

Good customer service and the people where great and I love coming to kia good experiences love coming to kia good experiences More

by MARKKENNEDYJR335 Verified Customer Verified Customer

Report | Print

Thank you for the service the service was real good and I really appreciate everything really appreciate everything More

by TRENTCHILDS96 Verified Customer Verified Customer

Report | Print

I really had a great deal on time on 2020 and I really love my car love my car More

by PARISHART21 Verified Customer Verified Customer

Report | Print

This dealership wants your money, and the second they get it, you stop being a human. I bought a brand new plug-in SUV with the highest level trim for nearly $60K. Included in that was an order for roof rack it, you stop being a human. I bought a brand new plug-in SUV with the highest level trim for nearly $60K. Included in that was an order for roof racks that cost $500 and had to be ordered by the dealership. After 6 weeks of waiting, and not hearing anything from the dealership, I started calling to inquire. I never once received a call back despite leaving numerous voicemails, and when I reached out to my original sales person I was ignored for at least two additional weeks. I finally sent a text message back to the original contact sales person stating that I would be contacting my attorney and leaving a one star google review. Suddenly like magic I got a call back. But this time it has been a full two months since I purchase my vehicle, and I have not received the roof racks, nor have I received any explanation as to where they might be, or when they might arrive. After another two weeks of daily contact and frustration, I found out that they never ordered the roof racks, and had no intention of calling me back. If I had not done my due diligence over and over again for 2 1/2 months, I would never have received the racks and the dealership would've just taken my money and ran with it. Finally, after another week of absolute disgust and frustration my roof racks arrived, and I was finally able to get them installed on my vehicle. It took 2 1/2 months of nonsense, but once the parts were ordered, they were there within three days. Throughout this process, no departments communicated with each other, and I was passed around from sales person to sales person in an attempt for the dealership to have me just get off their back. It was not until like I said, I became much more persistent that anything got done. If I had not threatened to leave a bad review and contact my lawyer, I don't think I would ever have received this product. More

by ERINSATALOFF Verified Customer Verified Customer

Report | Print

Buen servicio Calida muy efficiently y muy amables muchas gracias por su a pollo en todo el service muy Profesional muchas gracias por su a pollo en todo el service muy Profesional More

by LOPEZCARLOSITOS53 Verified Customer Verified Customer

Report | Print

Great experience working with Kia team members in DTLA. Everyone was vry friendly, responsive and helpful! Everyone was vry friendly, responsive and helpful! More

by debra.koffler Verified Customer Verified Customer

Report | Print

Waited hours to be taken care of. And I had to initiate it. And I was in there ALONE. And I had to initiate it. And I was in there ALONE. More

by WILLTONY1 Verified Customer Verified Customer

Report | Print