Orlando Rojas

This dealership has fair deals, but is extremely pushy both in the sales and in the follow up service texts and emails that you will receive. They will not stop harassing you and will text you even after both in the sales and in the follow up service texts and emails that you will receive. They will not stop harassing you and will text you even after you ask them to stop, using a new number. It’s probably worth the drive to get a quote from them and go to another dealership. Important note; never hand them your keys or they will “not be able to find it” when it is time for you to leave. Despicable sales tactics and constant harassment sums up Sarasota Ford. Edit: they will use AI to harass you and then if you get the AI to stop they will call you again. Be warned and look at yelp for their true rating! More

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Thank you Orlando Rojas por tu services y ayudarnos en la compra del auto,muy contentos con Sarasota Ford compra del auto,muy contentos con Sarasota Ford More

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Mark Hays and team were very professional and made the process of trading in my car and getting a new lease seamless. Excellent service. process of trading in my car and getting a new lease seamless. Excellent service. More

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Good service and excellent customer service and good communication skills and excellent service from the team and team members at the company as always I appreciate it communication skills and excellent service from the team and team members at the company as always I appreciate it More

by Dartawel Verified Customer Verified Customer

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The facility is clean and comfortable with tons of amenities including a great restaurant . The staff is great also especially my salesman Vadim. I have bought many vehicles from Vadim and he is alway amenities including a great restaurant . The staff is great also especially my salesman Vadim. I have bought many vehicles from Vadim and he is always a pleasure too work with. More

by Justin Randolph Verified Customer Verified Customer

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Organized check-in. 20k service and a slow leak was found in a tire. Sales staff answered Mach-E questions about Battery and service recalls. The Lunch and restaurant ar 20k service and a slow leak was found in a tire. Sales staff answered Mach-E questions about Battery and service recalls. The Lunch and restaurant are one of the best in the area. More

by GREGORYFIORE Verified Customer Verified Customer

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Excellent customer service and communication skills. I always appreciate the complimentary food at the new restaurant on site. The one item that was missed on initial service was quickly rectified and I always appreciate the complimentary food at the new restaurant on site. The one item that was missed on initial service was quickly rectified and I am happy as always with Sarasota Ford. More

by formula2459 Verified Customer Verified Customer

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I have been using Sarasota Ford for 14 yrs. never an issue, in and out. Service ppl are friendly. Plus the food keeps getting better. never an issue, in and out. Service ppl are friendly. Plus the food keeps getting better. More

by J.ARMOUR Verified Customer Verified Customer

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Always a great experience at Sarasota Ford. From the ease of check in to the free breakfast...and the service took less than 90 minutes! From the ease of check in to the free breakfast...and the service took less than 90 minutes! More

by ROBERT.CAPITELLI Verified Customer Verified Customer

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Service had the truck for over a week and did not address two of the three issues I brought it in for. I understand that the corrosion on the braking system is what made the repair difficult but the fact tha two of the three issues I brought it in for. I understand that the corrosion on the braking system is what made the repair difficult but the fact that the paint quote and the 4x4 differential issue weren’t addressed was very frustrating considering how long you had the vehicle. I made it clear to the service writer that the issue was disengaging the differential for flat towing but the tech just tested the switch from 2WD to 4H and 4L. The service writer did state that the dealership did not have a paint shop but could provide a courtesy quote from your partner, Auto Nation. I am waiting for a call back from the service writer tomorrow to resolve the differential issue. More

by ty21 Verified Customer Verified Customer

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