Oscar Amalbert | Page 5

Oscar was very attentive and provided excellent service. I would recommend this dealership to anyone. I would recommend this dealership to anyone. More

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Great service appointment! Dave is always so helpful. He got me a Lyft home and back after I dropped off my car. Audi of Pittsburgh is awesome. We will be back for sure. Dave is always so helpful. He got me a Lyft home and back after I dropped off my car. Audi of Pittsburgh is awesome. We will be back for sure. More

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I had a very good overall experience with the Audi dealership in Pittsburgh, particularly with the service provided. What stood out most to me, however, was how a specific issue was handled with profe dealership in Pittsburgh, particularly with the service provided. What stood out most to me, however, was how a specific issue was handled with professionalism and initiative. The dealership does not currently offer tap-to-pay options via mobile devices, which is commonly available at most businesses today. Unfortunately, I did not have my physical card with me at the time. Oscar, who assisted me initially, handled the situation appropriately and promptly escalated the matter to Mason. Rather than offering impractical or dismissive solutions—such as asking me to leave without my vehicle—Mason took the time to thoughtfully assess the situation. He made several calls and worked collaboratively with his team including Brandon from other location to find a viable solution that was fair, effective, and respectful of both the customer and the dealership’s policies. This level of problem-solving and willingness to think outside the box is not something one encounters frequently, and it deserves recognition. Mason demonstrated professionalism, leadership, and a genuine commitment to customer service. I believe his actions should be brought to the attention of the dealership’s leadership, as individuals with this skill set are invaluable and should be appreciated. More

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I’ve had nothing but plywood experiences since purchasing from the dealership and having service done there. from the dealership and having service done there. More

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The service was great! They took the time to walk me through each step of the process. Oscar was very professional. They took the time to walk me through each step of the process. Oscar was very professional. More

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The dealership is clean and comfortable for waiting for my vehicle to be serviced. Oscar took good care of me to get me scheduled and completed as promised. my vehicle to be serviced. Oscar took good care of me to get me scheduled and completed as promised. More

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My service manager Dave was great and my sales rep Emily even came down to help me with a question I had even came down to help me with a question I had More

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Excellent, very professional and welcoming. Oscar came with his warm friendly attitude, understood my situation and took care of the vehicle very professionally. Oscar came with his warm friendly attitude, understood my situation and took care of the vehicle very professionally. More

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The personnel at Audi Pittsburgh are exceptional Service representative Oscar Amalbert went out of his way to assist me and explained in detail my service.which I totally appreciated. representative Oscar Amalbert went out of his way to assist me and explained in detail my service.which I totally appreciated. More

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The dealership was a very well prepared for me even on a bad day of Weather. Everything went smoothly.! bad day of Weather. Everything went smoothly.! More

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