Oscar Johnson
Oscar Johnson at Jim Ellis Toyota of McDonough

Oscar Johnson | Page 3

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
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1,203 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

23 yrs, 1 mo

not yet
rated

1,203 Reviews

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1203 Reviews of Oscar Johnson

June 04, 2024

Dealership Rating
Employee Rating

I don’t know what they did to my car and it stopped working but someone else helped me More

by KASH_269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Marks

Jun 07, 2024

Jim Ellis Toyota of McDonough responded

We sincerely apologize for the trouble you experienced. Your feedback is important to us, and we want to make things right. Please contact our Service Manager, Jimmy Hernandez, at jimmyh@jimellis.com so we can address your concerns and find a resolution. Thank you for bringing this to our attention.

June 04, 2024

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Employee Rating

Up until my last visit everything always went well. There was a problem with my warranty. Eventually the problem was resolved. More

by gailallen09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

Jun 07, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We're glad to hear that your issue was ultimately resolved, but we apologize for any inconvenience you experienced with your warranty. We strive to provide seamless service and appreciate your patience. If there's anything more we can do, please don't hesitate to let us know. Thanks again for your business! Take care!

June 04, 2024

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Employee Rating

Need more reliable staff. Staffing was low and service took too long. Also didn’t see any team work More

by Legacienp87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

Jun 07, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We apologize for the long wait and any inconvenience it may have caused. We're working on improving our staffing levels and teamwork to ensure a better experience for our customers in the future. Your input is valuable, and we hope to provide a better experience on your next visit. Thanks again for your business! Take care!

June 01, 2024

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Everyone was quick and efficient. I didn’t have to ask any questions because all relevant information was relayed to ahead of time. More

by rich.lasebikan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a quick and efficient experience with us! Providing clear and proactive communication is essential, and we're glad that all relevant information was relayed to you ahead of time. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!

May 30, 2024

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Employee Rating

Oscar gave us an exceptional service. The service was excellent and quickly. We will definitely come back.. Thank you More

by Bcruz15841@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

Jun 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Oscar provided great service. It's wonderful to know that your experience was quick and thorough. We appreciate your feedback and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

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Employee Rating

Good service good customer Very friendly , Oscar Johnson is the best Advice, he very helpful and friendly More

by Phuongta27
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you received good service and found our team to be very friendly, especially Oscar. Providing helpful and friendly service is always our goal. Your satisfaction is important to us, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

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The wait is never very long; they honor appointment times. Oscar is very personable. I highly recommend Jim Ellis McDonough. More

by galfromda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

May 31, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you experienced short wait times and that Oscar provided personable service. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota McDonough!

May 29, 2024

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Employee Rating

I will always go to Toyota this is my 3rd vehicle from Toyota. I don’t know about cars but I drive. I need the assistance that my dealer takes car of everything on my vehicle so that I don’t have to worr More

by Karlenej02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aspen Evans, Victoria Steinetz

May 31, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your loyalty and continued trust in us! We're glad to hear that our team has provided the assistance you need to ensure your vehicle is always in top condition. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

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Employee Rating

I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 25, 2024

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Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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