Oscar Pulido | Page 7

Nick was GREAT to work with! I live a couple of hours away from the dealership and he was so helpful in answering questions and sending pictures to help me decide whether to driv I live a couple of hours away from the dealership and he was so helpful in answering questions and sending pictures to help me decide whether to drive over, or not. Jeff, in financing, was also truly wonderful to work with and very patient with some of my banking issues that arose while trying to close the deal. Oscar, thanks for working with me to make this deal even happen! I didn’t make it home with my ‘new to me’ car today because there are a couple of things they are going to do on it for me but I wasn’t even sad about leaving without the car because I honestly felt like I had made some great new friends! Really, how many of you can say that when you leave a car dealership?!! More

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Leadership sales team needs customer service training. Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon More

by TILO7243 Verified Customer Verified Customer

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It’s always a pleasure coming into Riata Ford. Service and Sales never disappoint me. Service and Sales never disappoint me. More

by AARON.KEEN84 Verified Customer Verified Customer

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We had a little back and forth on the pricing but in the end Michael gave a a great deal end Michael gave a a great deal More

by TC Verified Customer Verified Customer

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Had complications with my credit report, but they got me in the car I wanted the same day. in the car I wanted the same day. More

by PULZONE97 Verified Customer Verified Customer

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Great customer service and quick painless truck buying experience! Will definitely use this dealership again. experience! Will definitely use this dealership again. More

by BRI32708 Verified Customer Verified Customer

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I like the look of the dealership and Oscar did a terrific job of getting the piece where we needed it to make the deal and to deliver it to our house which is quite a ways from the dealership was g terrific job of getting the piece where we needed it to make the deal and to deliver it to our house which is quite a ways from the dealership was great, however that's where the good stopped and the bad started.First thing the vehicle got to us filthy,I washed it myself even though it was well below freezing (that's why I was told it was delivered to me dirty) and then there's the no hands free lift gate, we still don't know if my 83,000.00 vehicle has it or not and I have been told numerous times that they will find out for sure and call me back, but I have received no call.The sales manager did call and tell me to take it to a detailer and he would pay for it. also the vehicle has no cargo net in it and for the price of this vehicle I would think that would be part of the package More

by JDAUTO Verified Customer Verified Customer

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Gary is the man. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. More

by JELLIOTTB22 Verified Customer Verified Customer

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They had the Mustang Mach E that I was looking for and the salespeople and the finance people made the process as easy as possible to get the deal done the salespeople and the finance people made the process as easy as possible to get the deal done More

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Love this Riata Ford, they made the whole car buying experience easy and cost effective. experience easy and cost effective. More

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