Ovick Kogosov
Ovick Kogosov at Schumacher Volkswagen of West Palm Beach
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Ovick Kogosov | Page 2

Service Advisor

Schumacher Volkswagen of West Palm Beach

3031 Okeechobee Blvd A
West Palm Beach, FL 33409

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Ovick Kogosov

September 25, 2023

Dealership Rating
Employee Rating

I’ve been going to Schumacher WPB for over 10 years now and they are seriously THE BEST. Everyone is so professional, knowledgeable, and kind. They really care and take care of their clients. Especially Da More

by Amanda Carrazana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez , AJ Mahmoud

Sep 28, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

July 12, 2023

Dealership Rating
Employee Rating

Had a major failure of the fuel system. After drop off had a great experience with my Service advisor Ovik. He always keeps me informed and updated about the progress with the car. Great Jo More

by Sergi Grytsiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Schumacher Volkswagen of West Palm Beach responded

Hello Sergi, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

June 28, 2023

Dealership Rating
Employee Rating

Always get great services, Ovik is the best in the service department. Very please with the services More

by layhelena
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher VW of WPB. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 28, 2023

Dealership Rating
Employee Rating

I always have an excellent experience at Schumacher Volkswagen of West Palm Beach. The service advisors are very informative and always meet my expectations. Paul was very helpful and Ovik was extrem More

by fos33467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

Jun 01, 2023

Schumacher Volkswagen of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

April 19, 2022

Dealership Rating
Employee Rating

Scheduled an oil service and tire rotation. It was completed in just over an hour and they even washed my car! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2022

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

December 14, 2021

Dealership Rating
Employee Rating

VW West Palm Beach is the ONLY VW dealership I go to. Their service is excellent and they gave me the best deal in South FL. Thank you so much to Charles Brown, Dmitry (manager), and Ovik (service dept.) More

by Chenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gonchar , CHARLES CRAWFORD-BROWN, New employee in Finance… I don’t remember his name, but he’s been there since Feb. he’s fairly new. He’s been great as well!

Dec 14, 2021

Schumacher Volkswagen of West Palm Beach responded

Hello Chenry, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

May 07, 2021

Dealership Rating
Employee Rating

Not communicated well the total charges. I was at Not communicated well the total charges. I was at dealer for Oil change and after waiting two hour inform for leak. Thanks for providing Lyf More

by zaki.khan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Skoda , Maggie Burke, Jay Hersey

May 07, 2021

Schumacher Volkswagen of West Palm Beach responded

Thank you for your feedback. We are sorry that your experience at Volkswagen of West Palm Beach didn't quite match your expectations, if there is anything more you wish to discuss please email us at cs@schumacherauto.com.

March 27, 2021

Dealership Rating
Employee Rating

Ovick Kogosov provided great service and everything was completed for my vehicle. He answered all my questions and always kept me informed during my service visit. More

by Dagreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2021

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

February 21, 2021

Dealership Rating
Employee Rating

My 2014 VW Passat was experiencing several problems. My experience has always been excellent and smooth since I have been seeing Ovick as my Service Advisor. Thumbs up to Ovick and all the mechanics who h More

by camckenty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Schumacher Volkswagen of West Palm Beach responded

Hello, these words go a long way, it motivates us to work even harder, thank you for the review!

December 09, 2020

Dealership Rating
Employee Rating

Wonderful experience. Ovik is courteous, professional, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
2

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