Ozkan Guven | Page 5

Wonderful & pleasant experience Yashira was an amazing help in finding the perfect car in my budget. Variety of options and knowledge on which vehicles that worked best for my needs. Yashira was an amazing help in finding the perfect car in my budget. Variety of options and knowledge on which vehicles that worked best for my needs. Highly recommend asking for her on your car buying experience. I hate car shopping and she made it a breeze. Ozkan was also so very nice and helpful with financings and worjed me the best deal he could. More

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CLAM: THE WORD TODAY Stress and tired, they provided a calm environment for me to conduct business. The exit staff was especially helpful and very easy and accommodating. Stress and tired, they provided a calm environment for me to conduct business. The exit staff was especially helpful and very easy and accommodating. Thank you. More

by nicholasloney Verified Customer Verified Customer

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Great experience and will recommend! It was so nice to talk to my fellow New Yorker who assured me everything would be fine and will definitely keep his number! Thank you! It was so nice to talk to my fellow New Yorker who assured me everything would be fine and will definitely keep his number! Thank you! More

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Very happy Very Helpful staff. Best car baying experience. My thanks to Sellers’s man addie and finance manager ozkan. I’ll recommend you guys everyone I know. Very Helpful staff. Best car baying experience. My thanks to Sellers’s man addie and finance manager ozkan. I’ll recommend you guys everyone I know. Thank you for everything. More

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Easy and no pressure!! Very pleased with the team but dealt specifically with Marcos Gomez! I watched other sites for weeks and did find a similar car optioned and with the Very pleased with the team but dealt specifically with Marcos Gomez! I watched other sites for weeks and did find a similar car optioned and with the mileage I found here at a similar price. Test drove the car in Orlando, then bought from out of state - they handled a minor fix and all the paperwork seamlessly. If you are out of state they are a great option for sure! Thanks to the team at HGreg More

by jmizerk Verified Customer Verified Customer

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Exceeded expectations I was looking for a car from a reputable dealer. I felt very welcomed at hgreg and Geraldo had the answers to any question that I had. I feel like I I was looking for a car from a reputable dealer. I felt very welcomed at hgreg and Geraldo had the answers to any question that I had. I feel like I got a great deal and an easy purchase experience. I now have a family member who will be buying a car in the near future and look forward to finding it at hgreg. More

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Great Prices. No Sales Pressure. I bought a truck at HGreg Orlando and it was a great experience. Ours sales guy Butch wasn’t pushy at all and made sure we had all the information we I bought a truck at HGreg Orlando and it was a great experience. Ours sales guy Butch wasn’t pushy at all and made sure we had all the information we needed to get the truck we wanted. We got the truck for $2k below kbb which was great. The only reasons this isn’t a 5 star review is because 1) the finance manager was extremely pushy when it came to trying to sell us extended warranty and gap insurance which we weren’t interested in and 2) it did take quite a long time to get the truck after all the opera were signed. They washed it up for us which was great, but I definitely feel the process could have been expedited with a little better communication from the finance guy once we signed the papers. However, if I am having to be that knit picky to find something wrong with the dealership, clearly they did a great job. I would recommend everyone go there to buy their next used car! More

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We liked the experience but the wait was terrible horrendous We liked the experience but the wait time was terrible and horrendous and to many people and steps to go thru. It should be more personal and hands on We liked the experience but the wait time was terrible and horrendous and to many people and steps to go thru. It should be more personal and hands on. A one on one. Instead of some many people and steps. Thank you. More

by swindolcemex65 Verified Customer Verified Customer

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Very happy Overall very happy with our experience here the dealership was clean no pressure and friendly staff me and my husband would recommend going here for y Overall very happy with our experience here the dealership was clean no pressure and friendly staff me and my husband would recommend going here for you next car More

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Too Much Pressure, Not EnoughTransparency 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed to bare metal, some rust showing. This condition not reported to out-of-state buyer until after purchase order agreement reached (purchase price fixed). No pictures of bed online - rest of truck exterior looks really good. Bed will require a complete resurfacing. Dealer was not open to discounting to cover cost. Only option given was to bring it back to dealer (500 mile trip) and spend the night while a contractor performed some unspecified repair work. I was only asking for a $300-400 discount to address the issue. This is mass marketing, big-box car funneling enterprise. I have never dealt with this type of sales organization prior to this experience. I am left with a feeling that HGREG does not care about the customer - they only care about moving the product...VERY QUICKLY. It is a vehicle reselling pipeline, nothing more. More

by Caveat Emptor Verified Customer Verified Customer

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