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Ozzie Nunez
38 Reviews
Languages Spoken
English
Spanish
38 Reviews
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38 Reviews of Ozzie Nunez
September 02, 2025
Best service department in all of Miami! !! Andy was exceptional will definitely be back to see him for all my service needs! !! Andy was exceptional will definitely be back to see him for all my service needs! More
by ROMAN0204
Verified Customer
August 29, 2025
It’s a very professional employee! Second time he received my truck and both times it’s been excellent and serviceable. Second time he received my truck and both times it’s been excellent and serviceable. More
by ernesto9
Other Employees Tagged: Dane Walker
August 22, 2025
Could not repair my tires as requested. Was called to pick up my car I arrived and waited for 2 hours. The dealership lost my car and nobody was able to tell me where it was Was called to pick up my car I arrived and waited for 2 hours. The dealership lost my car and nobody was able to tell me where it was More
by Maddie
Other Employees Tagged: Fernando Lobos
August 11, 2025
Brickell Ram is a very convenient dealership. The employees are very polite and efficient. My customer representative, Mr. Ozzie Nunez, has been a real professional when it comes to his position The employees are very polite and efficient. My customer representative, Mr. Ozzie Nunez, has been a real professional when it comes to his position. Thank you Brickell Ram for opening this location, keep up the good work. More
by dlaing305
August 01, 2025
I want to start by saying that our service advisor, Auzzie, has been wonderful.He genuinely cares about his customers. He always takes the time to answer our questions and address our concerns. Unfortu Auzzie, has been wonderful.He genuinely cares about his customers. He always takes the time to answer our questions and address our concerns. Unfortunately, the vehicle pick‑up experience has consistently been disappointing. On our last three visits, we were told the car was ready, only to discover that something had been overlooked, a needed repair wasn’t completed, or new issues appeared. Before notifying customers that their vehicle is ready, I believe all teams should thoroughly inspect the car to ensure everything has truly been addressed. My husband has multiple medical conditions, and these repeated delays and unresolved issues have prevented him from getting to important doctor appointments. While rentals are offered, having to arrange one—rather than receiving a dealer loaner—adds an extra burden, as it requires travel to another location to pick it up. Since the recommended software update, this car has had constant problems. We used to love it, but now it has become more of a frustration than a joy because of these ongoing software‑related issues. We truly hope management will take this feedback seriously, as we would like nothing more than to enjoy and rely on our vehicle again. More
by jdjd
July 31, 2025
If you don’t speak Spanish, it’s difficult. The prices are exorbitant regarding repairs. They try to strong arm you and take you over the hurdles if you’re gonna buy a car there and the service The prices are exorbitant regarding repairs. They try to strong arm you and take you over the hurdles if you’re gonna buy a car there and the service was incompetent I asked for a repair of my horn which was never taken care of very disappointed would not go there again ! It’s a beautiful new facility in a great location, but that means nothing if the CustomerService and purchasing deals aren’t good ! More
by jrusso5528
July 29, 2025
My service advisor Ozzy was super helpful. He helped me resolve all my problems with my jeep. Will be coming back to finish out the rest of my service He helped me resolve all my problems with my jeep. Will be coming back to finish out the rest of my service More
by ojedalito
Other Employees Tagged: Annel Rodriguez, Sales
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