Ozzie Nunez

Everyone was nice and the estimate was provided in a timely manner but the estimate was ludicrous. I brought the car for an inspection so that I could I sell it. I wasnt quoted anything less than $1000, timely manner but the estimate was ludicrous. I brought the car for an inspection so that I could I sell it. I wasnt quoted anything less than $1000, even though I have two turning blinkers that are burned out. These weren’t quoted or mentioned I assume because replacing them would be cheaper than the cost of the inspection. I was quoted the vapor canister and Esim replacement for $1000. Instead, I ordered the parts online for 100$ and replaced them myself in 15 minutes. I was also told to replace the steering box for 2500$, and the service manager couldn’t explain to me why. After watching 20 minutes of Youtube videos I was able to tune it myself (without replacing anything). I also was promised an appraisal for my jeep but never received anything. Unfortunately this experience causes me to lose a lot of trust. More

by sebastian18 Verified Customer Verified Customer

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Very happy with the service every time I visit. They are always helpful and professional. 5 star service. Excellent team. They are always helpful and professional. 5 star service. Excellent team. More

by ROBY0769.RT Verified Customer Verified Customer

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With an Initial rough first few days once things were figured out Ozzie kept me informed and was an excellent rep and walked me through everything for a strong finish. figured out Ozzie kept me informed and was an excellent rep and walked me through everything for a strong finish. More

by WFLORES170 Verified Customer Verified Customer

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Great Dealership service! I would return anytime. Clean - easy and convenient for downtown Miami residents! I would return anytime. Clean - easy and convenient for downtown Miami residents! More

by keena.hammond Verified Customer Verified Customer

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Great dealer and great attention by Fernando Lobo. My jeep was well taken cared of and washed. Thank you. My jeep was well taken cared of and washed. Thank you. More

by alberto98 Verified Customer Verified Customer

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The technician showed me the worn parts they replaced and explained everything in simple terms. That transparency builds trust. I’ll be returning for all future service needs. explained everything in simple terms. That transparency builds trust. I’ll be returning for all future service needs. More

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The team is very professional and easy to work with! I’m glad to live so close to such a great service center I’m glad to live so close to such a great service center More

by cynthianshapiro Verified Customer Verified Customer

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Awesome service, great job with strong appreciation for Yasser Jay Fernandez, keep up the good work..SPECIAL thanks to Mr. Aussie and Mr Robert service advisor and management, I'll recommend your team to Yasser Jay Fernandez, keep up the good work..SPECIAL thanks to Mr. Aussie and Mr Robert service advisor and management, I'll recommend your team to many more More

by watershoward Verified Customer Verified Customer

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Service was patient and i cant ell they wanted to help me despite the fact that i was not the best to deal with. despite the fact that i was not the best to deal with. More

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It was a pleasant experience and the service coordinator was very professional. Plan on returning in the future. was very professional. Plan on returning in the future. More

by jmenendez Verified Customer Verified Customer

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