PAT ROE
PAT ROE at Legacy Westbank Buick GMC

PAT ROE | Page 25

SERVICE MANAGER

Legacy Westbank Buick GMC

3611 Lapalco Blvd.
Harvey, LA 70058

Contact Me
4.6
257 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

39 yrs, 4 mos

Languages Spoken

English English

Employee Video

4.6

257 Reviews

Write a Review

257 Reviews of PAT ROE

October 31, 2023

Dealership Rating
Employee Rating

Very friendly and very efficient will bring my vehicle back to keep the maintenance up More

by cgispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Legacy Westbank Buick GMC responded

Thank You!!

October 30, 2023

Dealership Rating
Employee Rating

They were extremely professional and nice. They kept me informed of the repairs needed and ones recommended for the future. More

by GETTLEROX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Legacy Westbank Buick GMC responded

Awesome, we understand communication is key to keeping the customer happy with us. Thanks for the review.

October 29, 2023

Dealership Rating
Employee Rating

Great service on time with appointment good personal experience I have to say they are professional as well More

by J.R. chiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Legacy Westbank Buick GMC responded

We appreciate that J.R. We look forward to helping you with your future needs at Legacy Westbank. Thanks for the 5-Star review.

October 29, 2023

Dealership Rating
Employee Rating

I took my car in for a simple oil change on Thurday. Friday it began leaking. Came back to the dearship on Monday and I was told that I would have to leave my car for 2 days so that they could figure ou More

by d_mccovins
Recommend Dealer
No

October 27, 2023

Dealership Rating
Employee Rating

I went to get a oil change and tire rotation also air filter change they did that drive a couple of feet and discovered that my engine check light was very unprofessional also my tire caps were missing o More

by ERNICTASTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2023

Legacy Westbank Buick GMC responded

We apologize for your experience with the service department. I do appreciate you taking the time to leave us feedback. This gives our team a chance to get better. Also, when you're in the area again stop by so we can get those air caps taking care of for you & we can help with check engine light if still having problems with that. Hope you give us another shot in the future to turn your 1 -Star into a 5- Star review.

October 25, 2023

Dealership Rating
Employee Rating

They got me in and out on time. Everyone was very nice to work with there. More

by gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Legacy Westbank Buick GMC responded

THANK YOU FOR TAKING TIME TO LEAVE US A 5 STAR REVIEW.

October 24, 2023

Dealership Rating
Employee Rating

Fast and courtesy very helpful and respectful and nice but they charged me and shouldn't have More

by norbert.terina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Legacy Westbank Buick GMC responded

Thanks for the Review, glad we could get you in and out in a timely manner. If you feel you were charged incorrectly, please reach out to our Service Manager for help resolving this.

October 24, 2023

Dealership Rating
Employee Rating

My service advisor was Becky. Everything went well mechanic did a Great job I talk to him and I’m very happy with the results. More

by cjjones55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The mechanic was very nice explain everything to me.

Oct 25, 2023

Legacy Westbank Buick GMC responded

We appreciate your business, and the 5 star review.

October 23, 2023

Dealership Rating
Employee Rating

Legacy service staff are always professional in dealing with customers. We always bring our vehicle to the dealership for maintenance. More

by atstiward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Legacy Westbank Buick GMC responded

Thank You!! We appreciate your loyalty to us.

October 21, 2023

Dealership Rating
Employee Rating

Was told my truck was ready… picked it up…had to return it the following day for them to address the same problem. The only updates I received the seven days my truck was there…was when I called. After r More

by Ramp1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

Legacy Westbank Buick GMC responded

We apologize for the experience you had during your last service visit. Thanks for the feedback, we hope to make your next visit 5 stars.

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