Outstanding cast and performance thanks again and again
Mohammed Abdo Paisley Petruzzelli and Juan Muro for the job well done on my 2013 Mazda 3. Nelson P
Mohammed Abdo Paisley Petruzzelli and Juan Muro for the job well done on my 2013 Mazda 3. Nelson P
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by 2013 MAZDA 3
Service Price Transparency
Other Employees Tagged:
Mo Abdo
, Juan Muro
Dec 26, 2024 -
Mazda of Orange responded
Thanks for your fantastic review, Nelson! We're thrilled to hear you enjoyed the performance and the outstanding work from Mohammed, Paisley, and Juan. Your support means a lot to us, and we look forward to seeing you again soon!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
A million thanks to my service advisor Mohamed Abdo and
Paisley Petruzzelli for going the extra miles. They made fixing my car possible and affordable.Thank you again Mohammed and Paisley you guys are the
Paisley Petruzzelli for going the extra miles. They made fixing my car possible and affordable.Thank you again Mohammed and Paisley you guys are the reason way I keep coming back to Mazda Of Orange.
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by 2013 MAZDA 3
Service Price Transparency
Other Employees Tagged:
Mo Abdo
, Juan Muro
Dec 09, 2024 -
Mazda of Orange responded
We're thrilled to hear about your positive experience with Mohamed and Paisley. Our team strives to go the extra mile for our customers, and it’s wonderful to know it made a difference for you. We look forward to serving you again!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Dec 09, 2024 -
2013 MAZDA 3 responded
Thanks for responding to my review Mohammed,Paisley and Juan is a pillar to this dealership I hope they will be compensative to there kindness and being helpful to there customers like me.
Friendly staff, nice facilities and amenities.
Accurate estimate and timely service. Didn’t try to upsell me on additional services
Accurate estimate and timely service. Didn’t try to upsell me on additional services
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by Rusty
Service Price Transparency
Apr 22, 2024 -
Mazda of Orange responded
Hi Rusty! Thank you so much for taking the time to leave such a positive review of our services. We are thrilled to hear that you had a great experience with our staff and that you found our facilities and amenities to your liking. We strive to provide accurate estimates and timely service without pressuring our customers into unnecessary additional services. We appreciate your feedback and hope to see you again soon!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Time and Time Again Kudos to Mohammed Abdo,Paisley
Petruzzelli and Ivan for their Outstanding superb services thanks again guys.
Petruzzelli and Ivan for their Outstanding superb services thanks again guys.
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by 2013 MAZDA 3
Service Price Transparency
Other Employees Tagged:
Mo Abdo
, Technician Ivan
Feb 28, 2024 -
Mazda of Orange responded
Thank you for always choosing us! We look forward to continuing to deliver excellent service! Until next time.
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
My experience with Mazda of Orange has been incredibly
frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the d
frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the dealership with deep scratches after a Cilajet ceramic coating appointment. Erik's defensive response and subpar repairs left me feeling defeated and unhappy. Financially tied to long-term warranties, I now have a heightened paranoia about potential damages during future services. Despite positive interactions with sales, I strongly advise against purchasing service items at Mazda of Orange, as it falls far short of the expected platinum VIP experience.
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by dealerrater.q5l3z
Service Price Transparency
Feb 15, 2024 -
Mazda of Orange responded
Both your business and your feedback are greatly appreciated. Thank you for taking the time to share your concerns and thank you for giving us the opportunity to help make this right. I understand Erik was able to provide you with a bumper cover and have it installed at no extra cost to you. We hope that you are satisfied with this resolution and we hope that we can continue to work together in the future and provide you with the 5-star service you deserve from all departments. Should you ever need anything, please don't hesitate to reach out to Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. He's always here to help.
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
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