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Paloma Galvez

Overview Reviews (34) Inventory (567)

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Paloma Galvez

Internet Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

With a career spanning over a decade, Paloma has established herself as a seasoned car sales professional, bringing a wealth of experience and expertise to the automotive industry. Since 2011 she has been driving force in in the sales domain, specializing not only in selling vehicles on the best brands but also serving as a trusted product expert and finance advisor. Spanish is her native language, and she comes from Acapulco, Mexico.

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4.8

34 Reviews

Overview Reviews (34) Inventory (567)

Dealership Experience

3 yrs

Industry Experience

15 yrs, 6 mos

Languages Spoken

English

Spanish

4.8

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Paloma Galvez

May 16, 2026

Dealership Rating

Employee Rating

I had to pre-order my vehicle, Grand Highlander hybrid. Paloma was so knowledgeable about her inventory and kept me up to date on the delivery of my vehicle. From start to finish everything was smooth and Paloma was so knowledgeable about her inventory and kept me up to date on the delivery of my vehicle. From start to finish everything was smooth and every one was so welcoming. This is my second purchase from Carmelback Toyota and each time has been a great experience. More

by Nicole31

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ash Rad , Katrina Coswell and my finance guy I can’t remember his name.

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May 21, 2026 -

Camelback Toyota responded

We are thrilled to hear about your wonderful experience with your Grand Highlander hybrid purchase! It's fantastic that Paloma provided such excellent knowledge about the inventory and kept you well-informed throughout the delivery process. We're delighted that everything went smoothly from beginning to end and that our team made you feel so welcome. Your loyalty as a repeat customer means the world to us at Camelback Toyota, and we're honored that both of your experiences with us have been exceptional. Thank you for choosing us again for your vehicle needs!

September 21, 2025

Dealership Rating

Employee Rating

Paloma was a great help into finding my mom a new car for her price range! 💗💗 she’s so great. her price range! 💗💗 she’s so great. More

by angel

Recommend Dealer

Yes

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Sep 22, 2025 -

Camelback Toyota responded

Thank you for your wonderful feedback about your experience helping your mom find a new car within her price range. We are so pleased that our team member provided such excellent assistance during your vehicle search.

March 07, 2025

Dealership Rating

Employee Rating

Paloma is a naturally friendly and pleasant professional who focuses on the needs of her clients in a most effective way who focuses on the needs of her clients in a most effective way More

by LJUREN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 07, 2025 -

Camelback Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Paloma's friendly approach and dedication to her clients made such a positive impact. Your support motivates us to keep delivering exceptional service!

February 01, 2025

Dealership Rating

Employee Rating

They didn’t update website or call or text back when a couple of days turned into a week!! couple of days turned into a week!! More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Shane Henry

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Feb 04, 2025 -

Camelback Toyota responded

Sam, a couple of days turning into a week is certainly not the level of service we strive for, and we understand your frustration. We'd like to learn more about what happened and how we can improve our communication processes to ensure this doesn't happen again. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com so we can discuss this further.

November 29, 2024

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Employee Rating

Estoy agradecida con Paloma Galvez por su ayuda y asesoría en mi compra de una nueva tacoma gracias por todo. Se las recomiendo. asesoría en mi compra de una nueva tacoma gracias por todo. Se las recomiendo. More

by bernalnorve

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 02, 2024 -

Camelback Toyota responded

¡Gracias! Nos emociona saber sobre tu experiencia positiva con Paloma. Tu recomendación significa mucho para nosotros, y nos alegra que estés encantado con tu nueva Tacoma. ¡Disfruta tu viaje!

November 28, 2024

Dealership Rating

Employee Rating

Love going to camelback Toyota great service for the service team chase and manager Moss service team chase and manager Moss More

by anibalcastro88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mayra Flores

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Dec 02, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Anibal! We're thrilled to hear you had a great experience with Chase and Moss. Our team is dedicated to providing top-notch service, and it's wonderful to see that reflected in your visit. We look forward to seeing you again soon!

October 21, 2024

Dealership Rating

Employee Rating

Awesome people, very quick turn around times. They make you feel comfortable while you wait for your vehicle. They make you feel comfortable while you wait for your vehicle. More

by BERENICEMATA12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated the quick turnaround. Making our customers feel comfortable is a top priority. We look forward to serving you again!

October 17, 2024

Dealership Rating

Employee Rating

Neat, hospitable, reliable, social, accommodating, good service, accountability, caring, good humor, teamwork, respect, dignity and kindness service, accountability, caring, good humor, teamwork, respect, dignity and kindness More

by EODOPUTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latisha Preciado, Lou Alsaadi , Larry Ajayi, RJ Johnson, Jesus Machado

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Oct 21, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that our team made such a positive impression. Your kind words about our service and values mean a lot to us. We look forward to continuing to provide you with an exceptional experience!

October 14, 2024

Dealership Rating

Employee Rating

Paloma was very helpful. But I am not happy with finance department. I was informed that my payment would be approximately $717. When I opened the sales agreement it states $ But I am not happy with finance department. I was informed that my payment would be approximately $717. When I opened the sales agreement it states $906.71. I am currently trying to get this corrected ASAP. I spoke with Paloma and emailed Miguel Silva on this discrepancy. More

by glfhookred

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Silva

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September 17, 2024

Dealership Rating

Employee Rating

I was waiting on my floor boards for the trunk and front floors. they were able to install them. Paloma was very helpful floors. they were able to install them. Paloma was very helpful More

by RVALDIVIEZOJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that Paloma was able to assist you with your floorboards. Your satisfaction is our priority, and we appreciate your positive feedback! Enjoy your new floors!

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