Pam Heitz
Pam Heitz at Don Brown Chevrolet, Inc.

Pam Heitz | Page 2

Customer Relations

Don Brown Chevrolet, Inc.

2244 S. Kingshighway Blvd.
St Louis, MO 63110

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31 Reviews
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31 Reviews

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31 Reviews of Pam Heitz

August 04, 2023

Dealership Rating
Employee Rating

Exceeds expectations. Good communication.. friendly. I will always buy my cars from Don Brown. Hassle free. More

by stevenson521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ryan, Adam Dillion, Chris Henry, Kevin McGarvey , Josiah Casby, Tom Fascetti, Michelle Lokey, Barney Rodebaugh

Aug 07, 2023

Don Brown Chevrolet, Inc. responded

We appreciate the review and your business. Come back and see us!

August 02, 2023

Dealership Rating
Employee Rating

Great concern compassionate knowledgeable reasonable trustworthy competent helpful quick remindful tidy caring patient understanding calm convenient More

by RCHWILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ryan, Adam Dillion, Chris Henry, Kevin McGarvey , Josiah Casby, Tom Fascetti, Michelle Lokey, Barney Rodebaugh, Jere price

Aug 03, 2023

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review! We hope to see you again in the future.

August 02, 2023

Dealership Rating
Employee Rating

Thank you to Pam for resolving my concerns so quickly. In addition, Adam was delightful. More

by 5stlcardinals5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Dillion

Aug 03, 2023

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review. We're happy to hear Pam and Adam were able to help!

August 01, 2023

Dealership Rating
Employee Rating

Ben Yates and Josiah Casby are great professionals who know how to get the job done right and deliver to the customer! I’m happy I went to Don Brown and had the pleasure of working with these gentlemen. More

by markjs550
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Ryan, Paul DeYoung, Ben Yates, Terrell Brown , Brandon Boyd, Josiah Casby, Chris Culbertson, Tom Fascetti, Andrea Williams

Aug 02, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing this with us, and congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy, safe miles. Come back and see us!

July 31, 2023

Dealership Rating
Employee Rating

Over charged $200+ for service that was advertised on site at different price. Nobody wants to fix the discrepancy. Result: Discrepancy fixed by Pam in customer service. I appreciate your work Pam! More

by girlygrl102075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGarvey , Pam Customer Service

Jul 31, 2023

Don Brown Chevrolet, Inc. responded

Please call Pam in customer service she can be reached at 314-772-1400.

July 18, 2023

Dealership Rating
Employee Rating

Very good sales personnel and staff made my buying experience well worth driving from St Charles. Thank you. More

by mstroud24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrell Brown , Josiah Casby, Michelle Lokey

Jul 19, 2023

Don Brown Chevrolet, Inc. responded

We appreciate you sharing this with us and allowing us to earn you business. It was wonderful working with you, and we hope to see you again. Thank you for choosing Don Brown Chevrolet!

July 11, 2023

Dealership Rating
Employee Rating

No honest upfront on cars and sell cars with a lot of problems with them More

by yvette1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin McGarvey , Brandon Boyd, Josiah Casby

Jul 25, 2023

Don Brown Chevrolet, Inc. responded

Hi, we regret to hear that you had this experience with us.

Jul 11, 2023

Don Brown Chevrolet, Inc. responded

Hi Yvette Im happy to help if I can please call me thanks Pam my cell is 314-488-3129

Jul 25, 2023

yvette1602 responded

Not happy at all since getting my car i keep putti f money into it. All issues and it things always wrong with it. Lie a d said i could look at maybe a trade in . If i could give 0 i would

July 07, 2023

Dealership Rating
Employee Rating

Great service got a oil change and needed a part ordered that came the next day. More

by SugarGritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Don Brown Chevrolet, Inc. responded

We are so happy you are pleased thanks for the awesome review !!!

June 23, 2023

Dealership Rating
Employee Rating

They were very professional and very pleasant to work with and some even had jokes More

by jccl3421
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brandon Boyd

Jun 26, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share your experience with us. Our team enjoyed having you here, and we wish you all the best. Come back and see us!

June 22, 2023

Dealership Rating
Employee Rating

Always excellent service at Don Brown! From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I n More

by tjarvis
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tim Ryan , Jere Price

Jun 23, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share this! We appreciate your business and hope to see you again!

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