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Pam Heitz
Pam Heitz | Page 3
Customer Relations
Don Brown Chevrolet, Inc.
2244 S. Kingshighway Blvd.
St Louis, MO 63110
31 Reviews
31 Reviews of Pam Heitz
June 21, 2023
World-class. Our experience was awesome! Everyone was super nice and made the delivery very exciting. Our experience was awesome! Everyone was super nice and made the delivery very exciting. More
by JIMBRIGHT
Verified CustomerOther Employees Tagged: Tim Ryan, Chris Henry, Ben Yates , Tom Fascetti, Morgan Brown, Buster Brown, Don Brown
June 19, 2023
Appointment was super easy to schedule online. They got me right and right out when they said they would. Everyone I’ve dealt with in Sales and Service have been wonderful! They got me right and right out when they said they would. Everyone I’ve dealt with in Sales and Service have been wonderful! More
by Justind
Other Employees Tagged: Paul DeYoung, Kevin McGarvey , Chris Culbertson, Tom Fascetti
June 19, 2023
Wonderful service every time! Only take my vehicle to Don brown. Will keep coming back Only take my vehicle to Don brown. Will keep coming back More
by TREVOR.RINES
Other Employees Tagged: Adam Dillion, Kevin McGarvey , Tom Fascetti
June 13, 2023
Issue not resolved. Noise still happens. I Was not accurately listened to even dropping vehicle off. When picking up my vehicle, I noticed my radio station had been chan Noise still happens. I Was not accurately listened to even dropping vehicle off. When picking up my vehicle, I noticed my radio station had been changed, a/c turned up, and maroon glitter on passenger seat More
by gloriawhite956
Other Employees Tagged: Kevin McGarvey
June 13, 2023
Great dealership, I had major issues & no questions asked, they resolved the issue, thanks Mrs. Pam asked, they resolved the issue, thanks Mrs. Pam More
by TONYADILWORTH
Other Employees Tagged: Kevin McGarvey , Chris Culbertson
June 12, 2023
Wait time is too long. Poor upper management skills, they good lead a lot better. Poor upper management skills, they good lead a lot better. More
by cthorpeatt
Other Employees Tagged: Tim Ryan, Chris Henry, Kevin McGarvey , Josiah Casby, Tom Fascetti, Michelle Lokey, Barney Rodebaugh, Don’t know their names
May 23, 2023
Poor customer service lack of communication poor overall service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change t service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change the tag and they do not do it. They report that you should get your tires replaced but they never tell you that your tires you should be replaced. Even when you report complaints they come up with excuses instead of solutions. More
by snjcN3
Other Employees Tagged: Chelsea pontious
January 20, 2023
Brought my truck in for what should have been a standard diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were abl diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were able to complete maintenance that wasn't due for another 100k miles and then charged me $1100+ for it. It is also worth noting that this took 5 days to do with no communication from Service or Administration. When I tried calling to ask why and to resolve the issue, they have just ignored me and won't return my phone calls. I have been to several Chevy dealerships and this is far and away the worst. Steer clear! More
by mjdoolit
July 18, 2022
I have to say I had one of the most pleasant experiences at Don Brown of St. Louis. I worked with Pam and Barney and boy did they work hard to get me into a car that was not only reliable but one that I lik at Don Brown of St. Louis. I worked with Pam and Barney and boy did they work hard to get me into a car that was not only reliable but one that I liked as well! I didn’t have the greatest of credit but I was able to get a 2018 Cruze with 22,000 miles plus an extended warranty and GAP insurance. Just a bit of advice ALWAYS get GAP insurance when you’re able to. While I couldn’t get my dream car just yet, I’m completely satisfied that I got something reliable! The first week and 2nd week of having it the FOB batteries were low in both, one the first week and one the 2nd week, and needing replacing. They wasted no time and gave no hesitation on replacing the batteries both times free of charge. To some people that may be a big deal but to me it’s not, just like anybody else the people at dealerships are human to and things get overlooked, it’s how they respond to those minor mistakes that makes the difference in my eyes. They definitely get an A+ from me. Side note: many people get made that they can’t get the car they truly want because THEIR credit sucks, remember that they want to sell you a car, that’s their job, but it is up to the LOAN companies on how much money you have to work with! So if your credit sucks keep that in mind and give Don Brown a chance, they will work hard to get you into a reliable vehicle that you can be happy with while you build that credit to eventually get the dream car you really want. Couldn’t be happier with the ease of the experience. More
by anarzinski2016
Other Employees Tagged: Barney Rodebaugh
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