Pam Johnson

Good customer service. I liked how attentive they were, making sure I didn't overlook anything and that everything was clear to me. I liked how attentive they were, making sure I didn't overlook anything and that everything was clear to me. More

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They kept things low key without letting a single step of the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. More

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No sales pitch, no pressure, no confusion. Just a smooth conversation, clear answers, and people who actually seemed interested in helping me understand the car. Just a smooth conversation, clear answers, and people who actually seemed interested in helping me understand the car. More

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They always made sure I felt completely comfortable and at ease, they were excellent throughout, and the service was really great at ease, they were excellent throughout, and the service was really great More

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The service I received from the employees at this dealer was quick, direct, and really friendly. was quick, direct, and really friendly. More

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Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again He is RACIST and I couldn't leave fast enough. I will never shop for a car there again More

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The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management! More

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never received the info I requested! but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to di but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to discount fees instead of driving up a price that you could afford to one that you can't afford! I gave them 2 star only because I never spoke to anyone from the Hyundai store did have a good experience from the Fivestar CDJR store which they put me in contact with the Hyundai store because the vehicle in question was actually theirs and not the CDJR store's I then asked for the info again directly from the dealership and not through the search sites and still got no response. not the kind of service I have heard about the five star group generally the reports are good! I don't base all my decisions about a place on one bad event will check with the Five Star group again when next I am in need of a vehicle More

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Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out of pocket thousands of dollars with no car. The car is in service at the dealership and we have recieved no correspondence from the dealership at all regarding its progress. This is an abosulte nightmare dealership. Don’t expect quality customer service either. Regardelss of the time of day you call service, you won’t get anyone on the phone, least of all Alvin. More

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The dealership was excellent my sales person Brianna was professional showed me what I was looking for. I bought the vehicle and I am pleased. professional showed me what I was looking for. I bought the vehicle and I am pleased. More

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