Paris Radford

On 03-06-2026 my wife, and I purchased a new Lincoln Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to o Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to our house and perform the regular services as part of the plan. I called yesterday to schedule the first appointment and was told by the service manager that I lived 8 miles to far for the home service, I asked to speak to a manager and was referred to Paris the salesman who sold us the car he proceeded to read us the fine print, I reminded him of what was agreed upon, he said he would have someone call us. I received a Call from Devin who said he was a service manager, I explained our purchase of the car and their promise of service to the home. Devin explained that what was sold to us isn't valid because the contract and that "agreement" was done with a former employee. More

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Connor is the best. He took excellent care of us. If you looking for a Ford or Lincoln go check him out. You won’t regret it. He took excellent care of us. If you looking for a Ford or Lincoln go check him out. You won’t regret it. More

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It was a great experience working with Paris. He was very knowledgeable and thoughtful. We will highly recommend cookville ford Lincoln!! He was very knowledgeable and thoughtful. We will highly recommend cookville ford Lincoln!! More

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Paris was incredibly helpful and willing to help us meet our goals! We’ve already recommended him to others. our goals! We’ve already recommended him to others. More

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Lyle helped my papa with his truck and hooked me up too with an incredible deal with employee pricing. If you want a salesman in your corner to be your advocate see Lyle!!! with an incredible deal with employee pricing. If you want a salesman in your corner to be your advocate see Lyle!!! More

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Lyle and Paris were amazing. Best buying experience I have ever had. Thanks guys! Buy your next ride from Lyle and Paris. Best buying experience I have ever had. Thanks guys! Buy your next ride from Lyle and Paris. More

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Connor Paris done a good job with helping us get a maverick would highly recommend!!! maverick would highly recommend!!! More

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I'm not typically the person that is going to post reviews but this experience requires it. I've done a lot of business with Ford of Cookeville and my experience was good up until this visit. I came t reviews but this experience requires it. I've done a lot of business with Ford of Cookeville and my experience was good up until this visit. I came to the dealership to look at a 2017 F350 Super Duty Dually. It's used and I expected it to have bumps and bruises. Test drive went fantastic of course, nothing happens during a test drive. We sat down to do paperwork on the truck and that's went it all went down hill. The salesman brought out these astronomical numbers for down payments and monthly payments. I politely refused and told him there's no way I was paying that kind of down payment or making that type of monthly payment on a used vehicle. The salesman also came out with this insane offer on my trade. Again, I politely said absolutely NOT, it was a complete slap in the face. Long story short, I did eventually get what I wanted on trade in and got the truck with no down payment. I completely understand this is a used truck so I drive this truck home, drives home perfectly, attempt to back the truck in the driveway and there's no Reverse gear. It lags for several seconds finally kicks in, then it slips all the way up the driveway causing a check owners manual light to come on. I immediately called my Salesman to let him know what was going on, he then let's me know that they can't do anything about it because its a used truck and it was purchased as is!!! So I have payments on a truck that I can't drive because the transmission is slipping and the dealership, Ford of Cookeville won't do anything about it. I'm blown away by the lack of maintenance and the lack of care that this dealership has for its customers. Be very leary and aware when purchasing something used that its checked out completely and you have at least a 30 day Warranty or grace period after purchase. Don't be like me, make a purchase then come home and realize an issue with the vehicle. This is an expensive fix, over 6000 for a transmission that comes out of my pocket directly after a purchase of a vehicle, thank you Ford of Cookeville!!!!! More

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Great dealership. I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! More

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Adam Miller and Paris Radford was good he helped find the right vehicle and get it for what we wanted and help get insurance so we could finalize the deal. right vehicle and get it for what we wanted and help get insurance so we could finalize the deal. More

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