Brent Smith
Brent Smith at Ford of Cookeville

Brent Smith

Finance Director

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Contact Me
4.9
51 Reviews
4.9

51 Reviews

Write a Review

51 Reviews of Brent Smith

October 19, 2026

Dealership Rating
Employee Rating

Ford Lincoln Mercury of Cookeville does an excellent job in their service department. Prompt, courteous, and they keep you informed on the status of your vehicle. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2026

Dealership Rating
Employee Rating

I drove from out of state to buy from Dave Walker. He made the whole process extremely simple and was easy to work with. Thank Dave! More

by jasonreeves79
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Walker

Oct 09, 2026

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 30, 2026

Dealership Rating
Employee Rating

We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur More

by addi_lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Oct 09, 2026

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it's always nice to know when we succeed.

September 30, 2026

Dealership Rating
Employee Rating

We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur More

by addi_lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Oct 09, 2026

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 17, 2026

Dealership Rating
Employee Rating

Spencer was amazing and the dealer folks are so wonderful!!! Highly recommended!!!! These guys from sales to service are top notch!! More

by Chris and Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Grunkemeyer

Sep 18, 2026

Ford of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 07, 2026

Dealership Rating
Employee Rating

Looking a car, truck come see Zack at the Ford dealership in Cookeville, TN. He will really work hard to get you in the your vehicle More

by Kcbpsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Sep 09, 2026

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Cookeville! If you have any further questions, please don't hesitate to reach out!

August 06, 2026

Dealership Rating
Employee Rating

Ford of Cookeville is not your everyday, run of the mill dealership! In a time when it seems that customer support is almost unheard of… Ford of Cookeville is rewriting the handbook on Customer Support. Fro More

by ronniedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Aug 08, 2026

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Aug 07, 2026

ronniedean responded

R.S.

July 22, 2026

Dealership Rating
Employee Rating

We had a very pleasant experience with Ford of Cookeville and Lyle was kind, calm and patient as we came in as a family of six. He did his best to find a vehicle that fit our family AND our budget More

by daduff28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

Aug 04, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2026

Dealership Rating
Employee Rating

Great experience. Connor was knowledgeable and made the process of buying a new truck easy More

by jkittrell1731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Reed

Jul 17, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Dealership Rating
Employee Rating

Lyle was really nice helpful and work with me in getting me the best deal, he ebem set up my Ford pass app. Really happy with his service. More

by nenarivera69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

Jul 01, 2026

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

1
...

Dealership Inventory (277 Vehicles)

used 2019 Ford F-250 car, priced at $28,388
2019 Ford F-250
used
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $34,941
2026 Ford Maverick
new
Velocity Blue exterior
Unknown
Front-wheel Drive
used 2022 Toyota Camry car, priced at $27,068
2022 Toyota Camry
used
White exterior
CVT
Front-wheel Drive
used 2025 Kia K4 car, priced at $23,575
2025 Kia K4
used
Aurora Black Pearl exterior
CVT
Front-wheel Drive
used 2024 Ford Expedition Max car, priced at $33,788
2024 Ford Expedition Max
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $65,315
2026 Ford F-150
new
Iconic Silver Metallic exterior
Unknown
Four-wheel Drive