Brent Smith
Brent Smith at Ford of Cookeville

Brent Smith

Finance Director

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Brent Smith

August 06, 2026

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Employee Rating

Ford of Cookeville is not your everyday, run of the mill dealership! In a time when it seems that customer support is almost unheard of… Ford of Cookeville is rewriting the handbook on Customer Support. Fro More

by ronniedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Aug 08, 2026

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Aug 07, 2026

ronniedean responded

R.S.

July 22, 2026

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We had a very pleasant experience with Ford of Cookeville and Lyle was kind, calm and patient as we came in as a family of six. He did his best to find a vehicle that fit our family AND our budget More

by daduff28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

Aug 04, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2026

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Great experience. Connor was knowledgeable and made the process of buying a new truck easy More

by jkittrell1731
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor Reed

Jul 17, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

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Lyle was really nice helpful and work with me in getting me the best deal, he ebem set up my Ford pass app. Really happy with his service. More

by nenarivera69
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

Jul 01, 2026

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 11, 2026

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Excellent staff. Bryan Hinnant was able find my new Maverick Lariat hybrid with all the options I wanted Quickly and a price that I am pleased with More

by Submarine Doc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hinnant

Jun 12, 2026

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 30, 2026

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It was a great experience working with Paris. He was very knowledgeable and thoughtful. We will highly recommend cookville ford Lincoln!! More

by wellman04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paris Radford , Layne

Jun 01, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2026

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Employee Rating

Lyle helped my papa with his truck and hooked me up too with an incredible deal with employee pricing. If you want a salesman in your corner to be your advocate see Lyle!!! More

by dplatz12
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2026

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 31, 2025

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Very happy with the service I received. Service department was very efficient and helpful with another issue. Would recommend to everyone. My salesman even tried to resolve an issue and sch More

by Nhammac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2025

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The guys here were great, friendly, and helpful. Brent Smith was Amazing! This dealership is the best in the area. More

by kathrinealine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2025

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 22, 2025

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Employee Rating

They are kind and courteous. They exceed expectations to help there customers. I highly recommend Ford Of Cookeville for all your purchasing needs. More

by chariteystruble5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paris Radford, Nick Hough, Connor Reed , Daron Jackson, Greg Jordan, Perry Randolph, Cameron Stephens, Kayden "Tater" Struble, Joshua Young

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