Pastor Osorio | Page 7

Total Satisfaction Every Step of the Way!!! We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit Norman Frede. The dealership has been in this area for 47 years, and their name is on a ton of cars locally! My husband does not like a "high pressure" sales person. Edgar greeted us and when we described our needs (low mileage, late model, and great price), he showed us a 2012 Equinox with 20K miles! We loved it and he said it had literally arrived the day before. It had LOW mileage and looked like a 2015. I am the lucky one (the wife) to get to drive it!! Edgar promised financing to meet our needs (under $200/month note). The finance person was great, and we traded in my car and put money down. This SUV has so much on it: navigation system, bluetooth handsfree telephone (OnStar), picture to aid in backing up, etc. We were truly astounded that we got such a beautiful car. The total experience was fantastic, including Edgar, the finance man and the manager of the dealership. Edgar helped start the OnStar, showed us the immaculate engine, and the ample storage space behind the back seats. Side air bags were crucial since we have grandchildren. We are very thankful to them for going the extra mile, and would recommend Norman Frede for a great deal and excellent customer service. More

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A long day Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Ch Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Chevrolet just to see what was on the used car lot. I was looking for a 2013 Black Cadillac SRX. Edgar greeted us promptly and let me know he did not have that peticular vehicle but had a 2014 in Champagne color. I was like noooo, I really want a black one. Edgar said let me pull this one up for you then you can decide. OMG he was right ! The car was BEAUTIFUL! We test drove the car and immediately decided to buy. Edgar saw us through the whole process and we were driving away in under 2 hours. Edgar paid close attention to all the details and made sure everything was perfect on my Cadillac. I would recommend Norman Frede and my salesman Edgar to anyone I know who is looking to buy a vehicle. Thank you Edgar, you saved my B'day day! More

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Exceptional Experience My salesman Edgar Urias was very friendly, informative, and he went over and beyond assisting me, Pastor Ororio the Sales Manager and Charlton Cotton My salesman Edgar Urias was very friendly, informative, and he went over and beyond assisting me, Pastor Ororio the Sales Manager and Charlton Cotton in the Finance Department were very helpful, also. I would recommend Norman Frede Chevrolet to anyone. More

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My Experience at Norman Frede Chevrolet Well I was very satisfy with there work, There customer service was wonderful. they have really friendly people. I am glad I choose this dealership. Well I was very satisfy with there work, There customer service was wonderful. they have really friendly people. I am glad I choose this dealership. More

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Very satisfied! Great customer service, helped me tremendously. Edgar and Pastor helped me out with a great car and a great deal. Overall very satisfied with this exp Great customer service, helped me tremendously. Edgar and Pastor helped me out with a great car and a great deal. Overall very satisfied with this experience. More

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from Elvira to Elvis Thanksgiving weekend Saturday, my beautiful 1990 454SS pickup (nicknamed Elvira) was hit and totaled, so I started looking for her replacement. I shop Thanksgiving weekend Saturday, my beautiful 1990 454SS pickup (nicknamed Elvira) was hit and totaled, so I started looking for her replacement. I shopped multiple dealerships and private owners, finally progressing to Norman Frede Chevy and Marcus Martin via a Craigslist ad for a 2003 Chevrolet SSR. From initial inquiry to actual purchase took a few days, but once I realized this dealership had the SSR for me, Marcus did everything I needed to make this deal work, and I'm not an easy customer! He did not waste my time or misrepresent the vehicle. He did what he said he would do for me and delivered on time... a man of his word. This purchase was one of the most pleasant deals ever for me.... no disappointments! Upon meeting Pastor and Joel and concluding the deal with Marcus, I drove "Elvis" home feeling good having done business at Norman Frede Chevrolet. More

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Most pleasant experience I've ever had at a car dealership. Management and staff were courteous and professional and an all-around joy to work with. Sales staff went above and beyond to make sure I dealership. Management and staff were courteous and professional and an all-around joy to work with. Sales staff went above and beyond to make sure I was satisfied. My entire car buying experience went better than expected thanks to my salesperson Amanda. In the future I will definitely recommend this dealership to anyone I know. More

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Marcus was a very good salesman! He works hard to fit the customers needs and try's hard to get them the best deal! I will be referring customers to Norman frede because of Marcus and pastor. We purchased a customers needs and try's hard to get them the best deal! I will be referring customers to Norman frede because of Marcus and pastor. We purchased a new Chevrolet silvarado and a corvette in 2 days & we are loving our new vehicles More

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