Pat Dazzo

Im 23 and I Bought a 2022 Accord 2. 0 with my dad and the sales was negotiable. The car market in general isn't in anyone's side but I'm happy with my new car. Thinking about the 2023 mo 0 with my dad and the sales was negotiable. The car market in general isn't in anyone's side but I'm happy with my new car. Thinking about the 2023 model for sure. Thanks Honda City Chicago! More

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Had a deal in place, booked a flight to Chicago, and they sold the car from underneath us. Unfortunately a stereotypical sleazy car dealership. This review won’t make a difference in their business I’m su sold the car from underneath us. Unfortunately a stereotypical sleazy car dealership. This review won’t make a difference in their business I’m sure, but hopefully someone will read this and take their business elsewhere. Morality and honesty not something this dealership can claim to bear… More

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I needed to get my son’s car in for service at Honda City Chicago and I called to schedule an appointment. I called and got transferred a few times and finally left a voicemail. No one responded to my messag Chicago and I called to schedule an appointment. I called and got transferred a few times and finally left a voicemail. No one responded to my message, no one called me back. I reached out to the salesman who sold us the car, Cesar Ambrosio, and learned he was no longer with Honda City Chicago. But here’s why my experience was positive - Cesar, who didn’t have to and who doesn’t even work there anymore, made some calls on my behalf and got us in at Ed Napleton Honda in Oak Lawn. He got me in touch with Jonathan, who was able to help me out right away. I now know where I’ll be going for service from now on. Thank you, Cesar, for going above and beyond when you didn’t have to. Honda City Chicago lost a great salesman and any future business from me. More

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Lucio is the most knowledgeable and professional sales person in Chicago. I will refer everyone I know to him! Very polite and helpful and goes above and beyond person in Chicago. I will refer everyone I know to him! Very polite and helpful and goes above and beyond More

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I had my vehicle towed in on Saturday. I told the advisor the car has no power in drive, I have a transmission light and an emissions light on, and also a transmission leak. They told me the cause of my issu the car has no power in drive, I have a transmission light and an emissions light on, and also a transmission leak. They told me the cause of my issue is a transmission pressure sensor and fill plug and to install a new one it’s gonna be 879 dollars. So I had them install the sensor. I get a text saying to call them as soon as I can. I call them, what they say is the tech installed the sensor and it still doesn’t have power in drive and now it needs a new transmission unit and it’s gonna cost 7000. I called the service manager and he tells me that it’s part of a process of elimination and that’s the first step. No one told me that. I was told that’s the pressure sensor is the issue. He lowered the first to 709 insisting they told me it’s a process and that’s the first step. 709 to tell me the sensor is not the issue and it’s need a 7000 transmission. I had my vehicle towed out and the whole process they acted like my vehicle wasn’t in the lot. I paid and they didn’t give me my car keys and they drove my car to the alley and had the tow truck driver go to a different lot to get the car. They made the whole process a mess. I’m never coming here again, I’m telling everyone about my experience here and telling them to stay away More

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VERY VERY SHADY DEALERSHIP TO DO BUSINESS WITH. I AM WARNING ANYONE WHO HAS BOUGHT A CAR OR LOOKING TO PURCHASE ONE FROM HERE AS DO NOT FALL FOR THEIR "SMOOTH" PROCESS. I bought a honda civic which I fo WARNING ANYONE WHO HAS BOUGHT A CAR OR LOOKING TO PURCHASE ONE FROM HERE AS DO NOT FALL FOR THEIR "SMOOTH" PROCESS. I bought a honda civic which I found out that the selling price was $2000 higher than the moroney sticker that was not in the vehicle after we left. A year and a half later, we saw that they took complete advantage of us and added warranties that cost over $4500 of bs that is already covered by the manufacturer for 3 years on bumper to bumper problems. We have gone here 5 different times and each time they refuse to cancel the OPTIONAL WARRANTIES THAT CAN BE CANCELLED AT ANY TIME. We are talking with the attorney general office of illinois as this is how pathetic this dealership is as we already bought a different car and had the odometer statement and they still refused which we know is illegal and we will do everything we can to let the internet know about this unbelievable practice this store does. More

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Wanted to look at a used car Contacted the dealership via email twice then called to setup a test drive. Was told the care was there. When we arrived, was told the car was not t Contacted the dealership via email twice then called to setup a test drive. Was told the care was there. When we arrived, was told the car was not there. The manager and the salesman didn't even get up to greet us. VERY UNPROFESSIONAL DO NOT RECOMMEND THIS DEALERSHIP nor the Honda City electronic mail!!! More

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windshield wiper defect After buying a Honda FIT I discovered a defect in the windshield wiper. Mike Siddiq was extremely helpful in helping me resolve this as were all inv After buying a Honda FIT I discovered a defect in the windshield wiper. Mike Siddiq was extremely helpful in helping me resolve this as were all involved in the service department. Honest, friendly and very accommodating. Definitely worth the drive to the city to deal with such kind, honest and hard working people! More

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Fraud Dealership in Chicago, adding pain to the Car Buying P rocess I am based out of Columbus, OH and was working with Mike Siddiqui on a 2018 Honda CRV. He seems to be one of the managers at this location. rocess I am based out of Columbus, OH and was working with Mike Siddiqui on a 2018 Honda CRV. He seems to be one of the managers at this location. Initially, Mike shared a quote with me which was least $1000 lower than other Honda Dealers based out of Ohio. Later, I called Mike multiple times to validate the quote and also to ensure there was no hidden price. I even requested Mike to share a final out to door price before I visit to Honda City dealership from Ohio to Illinois. But, he kept insisting then he can provided final information only on arrival. He also assured me that there was no hidden price in the provided quote. Finally, I made a trip to his dealership from Ohio to Illinois in a Greyhound bus ( 8 hours trip) so that I can purchase the vehicle and drive back to Ohio. When I reached Honda City dealership, Mike person was very different. Mike even did not bother to come and greet me. A salesperson came and started assisting me. When I insisted on Mike, he came out and said to work with the Sales Person and later he will work on pricing.   Later, when it came to discussing the pricing, Mike quote was even higher than Ohio Dealers. He justified the difference by saying that initially, he counted for multiple rebates which I am not eligible for and thus your quote is $1000 more than the earlier quote provided. I reiterated that I asked about hidden prices or surprises over phone and emails and he kept insiting that there is nothing as such. Also, throughtput the conversation on phone and emails, this Sales guy never brought point of rebates. Finally, I escalated this issue to the Dealership Manager Mr. Pat and he was also very rude and only supporting his team.  I was extremely disappointed with this experience at this dealership and just dropped to buy a vehicle from such fraudsters who do not understand the pain of customers and just try to pull them to their dealership with fake quotes. I insist all the potential buyers, buy their vehicle from Genuine dealers vs such dealers who actually fake information just for business purpose and add pain to Car Buying process More

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2018 Honda CRV EXL AWD Mike Siddiqui is the BEST and most honest internet salesman I have ever met. He is very attentive to the customers' needs and extremely helpful in hel Mike Siddiqui is the BEST and most honest internet salesman I have ever met. He is very attentive to the customers' needs and extremely helpful in helping me purchase my Honda CRV. I highly recommend Mike to anyone looking to purchase a Honda. He helped me get my dream car! Thank you for my experience. Such an amazing service center and friendly atmosphere. Carolina Waluszko was the nicest and very friendly she took amazing care of us in helping explain the paperwork and help with the required documents, she made the experience very smooth and she is such a knowledgeable and competent employee, one of the best. She is attentive to the customers needs. Pat Dazzo is by far the best Honda manager I have ever met. I highly recommend him because he cares about the clients needs and will work hard to get to know the customers. He is very friendly and takes the time to meet the customers, shake their hands, and is very friendly unlike other car dealerships. He truly is passionate about his position and puts the customer first. Dennis Orihuela is very knowledgeable about finance and is willing to work with customers to answer all questions and takes the time to walk through the process regarding any finance questions and concerns. It was a pleasure working with the Honda staff in purchasing my car. After visiting many car dealerships, I realized that HONDA CITY IS THE BEST car dealership in Chicago and recommend anyone looking to purchase a car to visit Honda City meet with the staff and get the best car. Great deal and enjoying my new car. Very happy with the sales staff. C. Elusta More

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