Pat Gibbs

Most of my previous dealings with Audi Exchange ran from good to terrible. My most recent experience once John Anagnos was assigned to me, have been excellent. He listened to what I wanted and followed th good to terrible. My most recent experience once John Anagnos was assigned to me, have been excellent. He listened to what I wanted and followed through perfectly. Once I bought the car he spent plenty of time making sure I understood how all the gadgets worked. My experience with the finance guy was also excellent. I would definitely recommend Mr. Anagnos to anyone looking to buy an Audi. More

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Audi Exchange. Audi Exchange made buying a new car easy and pleasant. They are knowledgeable, courteous and made thus experience a joy. They are the best ones aroun Audi Exchange made buying a new car easy and pleasant. They are knowledgeable, courteous and made thus experience a joy. They are the best ones around. More

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Great Experience! Audi Exchange was fantastic in my new car buying experience. They made sure they could do everything in their power to make our deal fair. John M, Dav Audi Exchange was fantastic in my new car buying experience. They made sure they could do everything in their power to make our deal fair. John M, Dave, Ryan M, Pat, Shawn and Ryan S were all very nice, answered all questions, took the time and made my experience awesome. This dealership knows how to treat their customers and we will definitely be back in the future for all service and sales needs. A++++ that is how buying a car should be. Thank you all! More

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Service Department...The Best !!!! Jessica was wonderful ! Jessica couldn't Have been better. I have MS & a walker. She had my loaner pull up behind my car when I pulled into service...so very little walking Jessica couldn't Have been better. I have MS & a walker. She had my loaner pull up behind my car when I pulled into service...so very little walking for me. SHE IS A GEM !! From the initial booking of the appt. to the service to the return of my vehicle I was sooo pleased with her help.. Over the years I have dealt with service depts. @ BMW, VW, Volvo & Ford...never had the unbelievable service like I received at the Audi Exchangein Highland Park.. Thank you for making this service so positive. Pamela Hardy More

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Outstanding From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims looked on my A6 and Bobby backed out and pulled into the parking space so I could see how they looked while moving. It was a silly request but he did it to make me happy. Ryan, Bobby and Patrick were all top notch!!! Great experience all around. More

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New car. Helpful staff, plenty of inventory and a process that works for a buyer. Everyone is patient and helpful. Clean and appealing dealership with great li Helpful staff, plenty of inventory and a process that works for a buyer. Everyone is patient and helpful. Clean and appealing dealership with great lightening to see the vehicles. More

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Had the best experience! I just got the Audi Q5 and it is the most amazing car. I am so extremely comfortable driving it and I feel that the many great things that I've heard I just got the Audi Q5 and it is the most amazing car. I am so extremely comfortable driving it and I feel that the many great things that I've heard about it in the past, are true. The guys at Audi were more than helpful. They were not pushy at all and were extremely honest about their vehicles. They made me feel very comfortable and allowed me to take my time when deciding on what I wanted to do. They also explained how to use the car and everything it has to offer. I really loved my experience here and I would highly recommend it. More

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Great overall experience. John was very helpful and engaging during the sales/purchase process--he even explained some other CPOs items to make me aware. Pat was instrumental i John was very helpful and engaging during the sales/purchase process--he even explained some other CPOs items to make me aware. Pat was instrumental in the financing part, especially when looking for the best rates. Overall, I had a great experience at the Audi Exchange and will definitely be back. More

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Outstanding Sales & Service My wife Rachel and I move from New York to Chicago recently. Being New Yorkers and living in Manhattan the past 10 years, we never needed to own a ca My wife Rachel and I move from New York to Chicago recently. Being New Yorkers and living in Manhattan the past 10 years, we never needed to own a car. When we decided on an Audi Q3 we started calling dealerships. From the beginning, Lucas Kielar, our main contact, was nothing short of outstanding in terms of being responsive and honest. We were quickly able to agree on cost and close the sale. When I went to pick up the car, Lucas was off that day but already alerted his colleague, Dan Kurko of my plans to be in that day and take care of me. Again, Dan gave me the first class treated and spent time going over the vehicle and answering any questions. When I was handed off to Pat Gibbs to go over the financing and the service package, it completed an all around great experience. Because I travel a great deal, I wanted to make sure to have a great maintenance package for my wife. Not two months later, a screw penetrated the tire and rim. Without any delays, Lucas and team coordinated getting my wife a loaner and handling the repair within a day. There are likely others in the service department who we owe our gratitude. In closing, our entire experience has made us loyal to Audi Exchange and the team. Thanks! More

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Allroad purchase Had a great experience buying an Allroad at the Audi Exchange. Love the car. The experience would not have been same without the attention to detail Had a great experience buying an Allroad at the Audi Exchange. Love the car. The experience would not have been same without the attention to detail from the saleman, Lucas Kielar. He did a great job answering our questions and took the time to give a tutorial on the car. I highly recommend Audi Exchange and Lucas More

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