Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
296 Reviews
4.7

296 Reviews

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296 Reviews of Pat Smith

July 19, 2025

Dealership Rating
Employee Rating

Friendly, helpful, clean! Kept their word when it would be ready, proceed what they told me!! Completely satisfied! More

by Pam.tait1736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 18, 2025

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Excellent and prompt service keeping me up-to-date on the warranty process of my service repair! More

by r_angelow
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier , Ryan Angelow

July 17, 2025

Dealership Rating
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Didn’t get it in when they said they would took too long to do it More

by nebo
Service Price Transparency
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Recommend Dealer
No

July 16, 2025

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Ford has very nice people to work with and very efficient fast service!! Thank you!! More

by bonnie.docken
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

July 13, 2025

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Employee Rating

Great service but not the best at communicating with the customer. Had my car in the shop for 5 hours, called them just to find out it wasn’t done because they received the wrong part and did not inform me More

by Jadejo141
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 11, 2025

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Service was very fast all the staff was very nice and polite have always been treated good at this service center More

by schmoo1968
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

July 04, 2025

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Employee Rating

I brought my truck in for service on the exhaust manifold. Everything was taken care of in a very timely manner and done perfectly. Thank you so much. More

by bskar28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

July 02, 2025

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Employee Rating

The service department is trusted. Always kind and well spoken. I really like the easy access to the service area. You know service is good when the bays are full. More

by Blackfox
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

July 01, 2025

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Employee Rating

They were very accommodating. I had a complex repair and someone from multiple departments inside the dealership reached out to help. I live about 80 miles away and they let me bo More

by rkappers
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Leonardo

June 25, 2025

Dealership Rating
Employee Rating

Ok I’ll try to write fifteen works! 😊😊. Got a good deal! Cortney was very helpful and answered my questions! Thanks Cortney!! 😊😊 More

by susankhammer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

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