Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith | Page 10

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
348 Reviews
4.7

348 Reviews

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348 Reviews of Pat Smith

March 11, 2025

Dealership Rating
Employee Rating

My experience was seamless and everyone was friendly. Thank you for making this a smooth transition. The staff were all wonderful More

by MM77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 11, 2025

Dealership Rating
Employee Rating

Good people, prompt, courteous, friendly. Met my needs in a timely fashion. Performed all things I asked. More

by prostreet582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic who performed warranty. Visited with Greg Higgins, very welcoming. Great to see him.

March 07, 2025

Dealership Rating
Employee Rating

Nice greeting, pleasant to talk to. Had a snowstorm but she got it done despite heavy snow and doors not plowed out. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 05, 2025

Dealership Rating
Employee Rating

I contacted the service department with a concern about my Jeep and they took care of the rest. explained what needed to happen, set up a schedule, checked warranty, kept me in the loop until I got the c More

by heebel001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

March 05, 2025

Dealership Rating
Employee Rating

Easy to work with, knowledgeable and courteous. They have a very busy shop. Thank you for your service. More

by ken.morris.1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2025

Dealership Rating
Employee Rating

I was very pleased with the service that was given to me by the staff at the dealership. More

by marquardt.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Spencer was so great to work with. Him and the dealership gave it their all to get us the vehicle we wanted. More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Leonardo, Gregg Thompson , SPENCER SORENSON

February 20, 2025

Dealership Rating
Employee Rating

Friendly and fast service. They are always their to answer your questions that you have More

by sweetpea_1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 20, 2025

Dealership Rating
Employee Rating

Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

Feb 20, 2025

Owatonna CJDR Ford Lincoln responded

Hi Jo, my name is Nathan, and I am a Manager at Owatonna Motor Company. I am sorry for the bad experience you had. Please give me a call so we can discuss in detail what transpired with the oil change package.

February 18, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

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