Pat Smith | Page 13

Misunderstanding on warranty coverage on 2015 Chrysler Town and Country van with Pat in service Town and Country van with Pat in service More

by davestreecare Verified Customer Verified Customer

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Dealership was extremely helpful in the quick turnaround of time and service. I will go to this dealership again. of time and service. I will go to this dealership again. More

by Urness84 Verified Customer Verified Customer

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The service department is terrific except the female service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needles service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needless to say this is the second edge I've had and I know perfectly well how the tailgate should work. She's lucky she's not on the sales floor because nobody would buy anything from her. I'm not the first customer who isn't happy with her. Now if you ask me about Pat or Bruce that is a completely different story. They both are respectful of the buying power women have. I do so miss seeing Dale Johnson when I stop. He was one in a million and will never be replaced. I will continue to be use Owatonna Ford (will always be the name to me). Smiles are a nice thing and never become outdated. More

by helena7628 Verified Customer Verified Customer

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They are always very courteous. No long waits, and a comfortable area to sit while waiting. No long waits, and a comfortable area to sit while waiting. More

by Gbusch Verified Customer Verified Customer

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We waited over two months for the part. They took care us. Did a great job They took care us. Did a great job More

by boxermack Verified Customer Verified Customer

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Fast and confident, oil change. Done very quickly and precisely very happy with the service. Price is good. Done very quickly and precisely very happy with the service. Price is good. More

by cec7071 Verified Customer Verified Customer

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Outstanding staff, very efficient service, excellent communication on any issues found, and did not proceed without approval. Very friendly team! communication on any issues found, and did not proceed without approval. Very friendly team! More

by rhorlocker Verified Customer Verified Customer

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Owatonna ford is always beens so great to us! We have purchased our last 3 vehicles through them We have purchased our last 3 vehicles through them More

by brentandmichellejones Verified Customer Verified Customer

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Pleasant and Friendly people. Nice environment. Personal and professional staff. Knowledgeable and answered my questions. Quality service! Nice environment. Personal and professional staff. Knowledgeable and answered my questions. Quality service! More

by Wjb.bunkers Verified Customer Verified Customer

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First time I was disappointed when pulling up to the door. 3-4 workers sitting behind the closed door while I could see them just on their phone like I didn't exist. Oil change is always quick and that door. 3-4 workers sitting behind the closed door while I could see them just on their phone like I didn't exist. Oil change is always quick and that was fine but it was like I was interrupting them. More

by hmblique Verified Customer Verified Customer

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