Pat Smith | Page 15

Excellent experience! Everything well done. Staff was quite friendly. See you again in three months. Everything well done. Staff was quite friendly. See you again in three months. More

by Ivance.david Verified Customer Verified Customer

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Very prompt and courteous service. Helpful suggestions. Great waiting area. This was only a recall, but they treated me like a paying customer. Helpful suggestions. Great waiting area. This was only a recall, but they treated me like a paying customer. More

by pastorstevemn Verified Customer Verified Customer

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I drove in as soon as I pulled up. I was treated with a friendly person and they serviced my vehicle in a timely manner. very pleased. I was treated with a friendly person and they serviced my vehicle in a timely manner. very pleased. More

by toddgoodfellowsrw Verified Customer Verified Customer

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She did an awesome job with helping me out getting my van fixed!! That makes going there worth it!! fixed!! That makes going there worth it!! More

by ikester70 Verified Customer Verified Customer

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Did the work requested and did it quickly and on time courteous to deal with courteous to deal with More

by jlconnor2 Verified Customer Verified Customer

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Fixed car at what they said it would be. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. More

by clark.gustafson Verified Customer Verified Customer

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Friendly, and informative. Pat is the man in service. Flexible and very helpful with everything. Pat is the man in service. Flexible and very helpful with everything. More

by Merritt Verified Customer Verified Customer

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Easy place to shop for a vehicle and an amazing service department to help when things go wrong I recommend to all my family and friends department to help when things go wrong I recommend to all my family and friends More

by wadewwaugh Verified Customer Verified Customer

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I was quoted $725 to replace 2 tire pressure sensors. We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I doubt we will go back to Owatonna Ford for service or to purchase a vehicle. I have always had good luck before Cris worked there. More

by sabaker0 Verified Customer Verified Customer

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The Wagoneer wouldn't start, so it was towed to the dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner vehicle. The truck they provided was worn down and dirty. Once we got the vehicle back with a "clean bill of health," we experienced issues just a few days later. Dissatisfied with the service, we took our vehicle to a different branded dealership. The so-called "clean bill of health" turned out to be inaccurate, as the auxiliary battery was disconnected, and the new dealership tested it as faulty. The experience at the second dealership was much better—they not only fixed the issues but also provided a loaner vehicle of the same body style that was much cleaner. Because of this experience, I will no longer go to Owatonna Ford for purchasing, servicing, or even using the family discount (since a relative works there). More

by ricardomagana Verified Customer Verified Customer

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