Pat Smith | Page 19

Great service Very polite people. Nice waiting area. I feel like I am appreciated and respected Nice waiting area. I feel like I am appreciated and respected More

by Kjlindquist Verified Customer Verified Customer

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Took 4 days to get my car in the shop. Then took 2 more days to get diag and 2 more days get parts it. I took car back to wait for parts then got told it would be 3 week to get it back in Then took 2 more days to get diag and 2 more days get parts it. I took car back to wait for parts then got told it would be 3 week to get it back in shop More

by hugejunkjohnson Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by tcassen87 Verified Customer Verified Customer

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Greg had excellent vehicle knowledge customer service. He took me through all the vehicle features and benefits. He took me through all the vehicle features and benefits. More

by Jay Vollmer Verified Customer Verified Customer

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Great staff. Friendly service. Easy to schedule an appointment. Willing to give a lift while vehicle is in the shop. Thank you. Friendly service. Easy to schedule an appointment. Willing to give a lift while vehicle is in the shop. Thank you. More

by thehinrichs5 Verified Customer Verified Customer

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Courteous and helpful. The quick oil change was prompt. They also took a look at my lug nuts because I had my tires rotated recently. The quick oil change was prompt. They also took a look at my lug nuts because I had my tires rotated recently. More

by kggranowski Verified Customer Verified Customer

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Pat in the service area has always taken great care of both our vehicles. Wouldn't go any where else both our vehicles. Wouldn't go any where else More

by cluchi97 Verified Customer Verified Customer

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I had a 1:00 o’clock appointment to do what I was told would take 30 minutes to take care of. A recall problem! An hour and a half later I was still waiting!!! I had to complain to get it finished!!! Me would take 30 minutes to take care of. A recall problem! An hour and a half later I was still waiting!!! I had to complain to get it finished!!! Meanwhile I missed another appointment. I will not go to Owatona Ford again, and I will be buying my new truck somewhere else!! More

by ariasfriends Verified Customer Verified Customer

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Very responsive. Seem to appreciate loyalty and go the extra mile. Friendly and accommodating. Thanks. Seem to appreciate loyalty and go the extra mile. Friendly and accommodating. Thanks. More

by dhanna Verified Customer Verified Customer

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It was just fixing a recall. However, I called yesterday as my navigation system quit working. Patrick kindly explained to me how I could fix it myself....it worked! THANK YOU However, I called yesterday as my navigation system quit working. Patrick kindly explained to me how I could fix it myself....it worked! THANK YOU!! More

by jani Verified Customer Verified Customer

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