Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
340 Reviews
4.7

340 Reviews

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340 Reviews of Pat Smith

February 13, 2026

Dealership Rating
Employee Rating

It was quick and the staff was very friendly. Highly recommend the service at the dealership. More

by Scott Buscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 02, 2026

Dealership Rating
Employee Rating

Friendly, on time, knowledgeable, great to get fast oil change, have shuttle if needed, good location for me. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Higgins, Cristina Berrier

January 06, 2026

Dealership Rating
Employee Rating

Scheduled 20,000 mile check, oil change, tire balance and rotation, PLUS had a charging fault that had just occurred that was unscheduled. All was completed More

by MN Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 31, 2025

Dealership Rating
Employee Rating

Love you the service drive up to the door pull in 10 minutes later ready to go! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 27, 2025

Dealership Rating
Employee Rating

They don't have qualified personnel. My experience was that I took my car in for an electrical problem, and they made me spend $600, claiming it was the battery, but that wasn't the prob More

by tremors_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 25, 2025

Dealership Rating
Employee Rating

We have been customers for many years and the service we receive has always been first rate. More

by Ron
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 20, 2025

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they are always professional and courteous. the experience is always a pleasure. i enjoy receiving they're help! More

by hogate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 18, 2025

Dealership Rating
Employee Rating

Great work. Oil changes are fast. Everyone is so friendly. Enjoy coming to your place. I jo More

by Doakland1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

Very friendly and helpful with working on my vehicle. would recommend to anyone that needs service More

by thelland208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Excellent service and welcoming staff. Recall process was efficient and quickly resolved. I especially appreciated the driver who picked me up. More

by jdrake4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer , Van driver

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