Pat Smith | Page 26

The team - especially Pat - is very helpful. Responding quickly and offering support. Appointments are usually flexible and on short notice available. Responding quickly and offering support. Appointments are usually flexible and on short notice available. More

by Simone Verified Customer Verified Customer

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Got me right in at appointment time. Took care of both my recall items and got me out and on my way earlier than anticipated. Great job Owatonna Took care of both my recall items and got me out and on my way earlier than anticipated. Great job Owatonna More

by Markvacura Verified Customer Verified Customer

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Service department is slow to respond and took over a year to solve my maintenance issues. year to solve my maintenance issues. More

by thuljunior72 Verified Customer Verified Customer

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I’ve always gotten good service. I work with them, they work with me. Easy to get along with I work with them, they work with me. Easy to get along with More

by frenchrabbitusda Verified Customer Verified Customer

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Owatonna motors is a class business they have really good employees that you can trust we will definitely go to Owatonna Motors again for our next vehicle. employees that you can trust we will definitely go to Owatonna Motors again for our next vehicle. More

by vgrover4568 Verified Customer Verified Customer

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Easy to access the service department with readily available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! More

by kbkaffine Verified Customer Verified Customer

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Their wait is too long. ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike More

by Moses Verified Customer Verified Customer

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The sales team are good. The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely rude and unprofessional. He should not be dealing with customers if you want to keep your customers. Odds of me returning to their service department is very low. Remember, give your customers excellent service today, or someone else will tomorrow. More

by arettsteve Verified Customer Verified Customer

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Pat in service was courteous, professional, and engaged. Everything he said he would do, he did. The cost for repair to my truck was exactly what he said it would be. And even though the shop was busy, they Everything he said he would do, he did. The cost for repair to my truck was exactly what he said it would be. And even though the shop was busy, they were able to squeeze the truck in and get us back up and running quickly. More

by JGM Verified Customer Verified Customer

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They always do an excellent job of providing world class customer service. They helped me order my new car in less than one hour. customer service. They helped me order my new car in less than one hour. More

by raisingcanecawley Verified Customer Verified Customer

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